omni

Job Description This is a fantastic opportunity to join a highly successful and growing organization as an Omni-Channel Administrator. In this role, you will be answering inbound calls, returning calls, and answering emails and web chats for major UK clients. The Role Answer inbound queries relating to Pensions and Flexible Benefits via telephone, email,...

Key responsibilities Handle customer inquiries and concerns through chat support Ensure a positive end-to-end customer experience Document every customer interaction accurately Resolve billing and technical concerns Identify, categorize, and prioritize incidents and service requests About you At least 6 months of CSR/Technical Support experience...

DescriptionThis is a fantastic opportunity to join a highly successful and growing organization as an Omni-Channel Administrator. In this role, you will be answering inbound calls, returning calls, and answering emails and web chats for major UK clients.The RoleAnswer inbound queries relating to Pensions and Flexible Benefits via telephone, email, and web...

DescriptionThis is a fantastic opportunity to join a highly successful and growing organization as an Omni-Channel Administrator. In this role, you will be answering inbound calls, returning calls, and answering emails and web chats for major UK clients.The RoleAnswer inbound queries relating to Pensions and Flexible Benefits via telephone, email, and web...

Regent Business Process Inc. in Cebu City is seeking a chat-based CSR/Technical Support representative to handle inquiries and ensure a smooth customer journey. The role emphasizes accurate documentation and timely resolution of issues. The ideal candidate has at least 6 months of chat-support experience, solid English communication skills, and basic IT...

Willis Towers Watson plc is seeking an Omni-Channel Administrator to join our team in handling inbound calls, emails, and web chats for UK clients. You will document discussions, back-call when needed, and aim for first-contact resolution while maintaining data privacy and security. Role focuses on excellent customer service, adaptability to caller...

United Neon Advertising Inc. is seeking a seasoned Business Process Manager to oversee end-to-end campaign lifecycles across omni-channel channels, ensuring compliance and reducing manual touchpoints. You will partner with Sales, Media Planning, Ad Tech, and external vendors to streamline communications, establish SLAs, and maintain SOPs linking physical...

adidas is seeking a talented Visual Merchandiser Lead to drive best practice in-store visual merchandising and in-store communications across Manila and Cebu. You will highlight product features and brand stories to create a compelling consumer journey and ensure consistent execution across a portfolio of stores.You will train and guide ISVMs, cascade brand...

WTW is seeking an Omni-Channel Administrator to join our team in Manila. You will handle inbound calls, emails, and web chats for UK clients, documenting discussions and actions with accuracy.You will aim for first-contact resolution, leverage available self-serve options, and maintain high professional standards while meeting team targets. Experience in...

Senior Omni Channel Marketplace Supply Chain Specialist Senior Omni Channel Marketplace Supply Chain Specialist WHO YOU’LL WORK WITH The Senior Omni Channel Services Specialist will report to the Marketplace Operations Manager, and collaborate with Nike Marketplace Partners such as Planning, Merchandising, Consumer Finance, Logistics and Seasonal Plan...

Philip Morris International is seeking a Sales Supervisor located in the Marikina Sales Office to lead and coach Sales Assistants and Field Commercial Executives across the assigned territory, driving volume and market presence. You will manage daily field operations, ensure accurate stock and AR management, oversee pricing, coverage strategy, and retail...

SM Hypermarket is seeking an IT Project Manager to lead the design, deployment, and management of a scalable Omni Channel infrastructure on Huawei Cloud. You will coordinate with ITSS and external vendors to ensure system availability and business continuity. The role requires strong PM skills across Agile/Waterfall, with excellent communication and...

Globe Telecom, Inc. is seeking an Episode Experience Manager to enhance customer interactions across all touchpoints. This role involves monitoring customer feedback, collaborating with frontline teams, and ensuring consistency across digital and assisted channels. The ideal candidate should have experience in customer journey testing and process...

WTW is seeking an Omni-Channel Administrator to join a highly successful, growing organization serving UK clients. You will answer inbound calls, return calls, and respond to emails and web chats, while documenting discussions and actions accurately.The role emphasizes first-contact resolution, data integrity, and excellent service. You will handle Pension...

Watsons Philippines is seeking a CX leader to design and oversee an omni-channel customer experience strategy across online, offline, and hybrid touchpoints. You will steer the Customer Care team, set service standards, and implement data-driven improvements to elevate the end-to-end journey. You will benchmark practices against industry standards and roll...

TEAM LEWIS in Manila seeks a Performance Marketing Specialist to plan, execute, and report on paid omni-channel campaigns across client accounts. You will take a proactive, analytical approach to audience planning, channel selection, bidding, budgeting, and optimization to drive client goals.You will collaborate with client teams and internal creative and...

TEAM LEWIS in Manila seeks a Performance Marketing Specialist to plan, execute, and report on paid omni-channel campaigns across client accounts. You will take a proactive, analytical approach to audience planning, channel selection, bidding, budgeting, and optimization to drive client goals.You will collaborate with client teams and internal creative and...

The EVOxCharge Customer Experience Lead will design and manage the end-to-end customer support experience across platforms, leading support operations and defining service standards. You will monitor CX metrics, drive improvements, and work with cross-functional teams to resolve incidents and optimize user satisfaction. Candidates should have 3–5 years in...

Nike is seeking a Senior Omni Channel Marketplace Supply Chain Specialist to manage the order book and coordinate logistics for Nike Retail Partners. You will drive delivery plans, identify risks, and implement process improvements to maximize service and profitability.Ideal candidates have a bachelor’s degree with strong data analysis and Excel/SAP...

Purpose & Overall Relevance for the Organisation: Drive the implementation of best practice visual merchandising and in-store communication standards to create a strong consumer journey, highlighting product features and brand stories to drive sell-through – ensuring consistency of execution across a portfolio of stores Locations Manila Cebu Key...