octal jobs in Pasig

Octal Philippines Inc. is seeking a Technical Coach II to lead advanced coaching for frontline agents and mentor other coaches. The role focuses on complex RealPage product issues, AI-enabled support adoption, and continuous learning across teams. The ideal candidate has 2+ years in technical support and a track record of improving FCR, AHT, and CX/CSAT....

Octal Philippines, Inc. in Pasig is seeking a Senior Technical Coach to mentor a team of Customer Support Specialists delivering top-tier technical assistance for RealPage customers. This role blends deep technical knowledge with coaching excellence to elevate performance.You will coach frontline agents, drive AI-enabled support initiatives, reduce...

Octal Philippines Inc. is seeking a Technical Coach II to serve as a senior subject matter expert, coaching frontline agents and mentoring fellow coaches. You will drive technical capability, reduce escalations, and guide AI-enabled support adoption across RealPage products.The role includes hands-on coaching, case reviews, and collaboration with Product and...

Octal Philippines Inc. is seeking a Customer Support Ambassador III to provide advanced technical and functional support for software solutions in the Philippines.You will troubleshoot complex issues and guide users via phone, email and chat, ensuring timely resolution and high customer satisfaction. In this role you will escalate to Tier 3, coordinate with...

Octal Philippines Inc. is on the lookout for a proactive and efficient Virtual Personal Assistant to join our team. The ideal candidate will play a vital role in supporting our clients by managing their schedules, handling communications, and ensuring that daily operations run smoothly in a remote environment.In this position, you will not only provide...

Octal Philippines Inc. is seeking a skilled Test Automation Architect with expertise in Playwright to lead our automation testing efforts. In this pivotal role, you will be responsible for architecting and implementing robust test automation frameworks using Playwright, which will significantly contribute to the quality of our web applications. Your...

Hybrid - Pasig 3-5 Yrs Exp Bachelor Full-time Insurance Health & Wellness HMO Company Equipment Responsibilities Serves as a senior individual contributor responsible for mentoring and developing Technical Coached and Customer Support Specialist, ensuring they deliver exceptional technical assistance to customers. This role combines deep technical...

Technical Coach II acts as a senior subject matter expert for complex products and provides advanced coaching, training, and troubleshooting support to frontline agents while mentoring Technical Coaches through influence and expertise. The role drives technical capability building, escalation reduction, process improvement, and adoption of AI-enabled support...

Lead the accounting team to ensure timely and accurate financial reporting. Oversee all aspects of accounting including accounts payable, accounts receivable, and general ledger activities. Prepare and present financial statements, reports, budgets, and forecasts to senior management. Ensure compliance with accounting standards and regulations, as well...

Responsibilities:Maintain and administer IT systems and services related to banking operations to ensure high availability and performance.Manage network configurations and security protocols specific to banking systems to safeguard sensitive financial data.Install, configure, and support various banking software applications and middleware systems.Monitor...

Technical Coach II acts as a senior subject matter expert for complex products and provides advanced coaching, training, and troubleshooting support to frontline agents while mentoring Technical Coaches through influence and expertise. The role drives technical capability building, escalation reduction, process improvement, and adoption of AI-enabled support...

The Customer Support Ambassador III role provides advanced technical and functional support for Software solutions company , troubleshooting complex issues, guiding users, and ensuring timely resolution while maintaining high customer satisfaction. This role also supports AI-driven and automation initiatives by leveraging tools and emerging technologies to...

Octal Philippines Inc. seeks a Technical Customer Support III to provide advanced technical support for the company’s software solutions, troubleshoot complex issues, and guide users to timely resolutions.You will serve as the escalation point and collaborate with Tier 3, Development, and cross-functional teams to drive rapid issue resolution. Document...

DescriptionTechnical Coach II acts as a senior subject matter expert for complex products and provides advanced coaching, training, and troubleshooting support to frontline agents while mentoring Technical Coaches through influence and expertise. The role drives technical capability building, escalation reduction, process improvement, and adoption of...

We are hiring a Software Development Engineer with strong backend or full-stack development skills who will focus on building and modernizing our test automation frameworks and infrastructure. This is not a QA or tester role. This is a software development position with a focus on tools and architecture that enable scalable, maintainable, and intelligent...

DescriptionThe Technical Customer Support III role provides advanced technical and functional support for the company software solutions, troubleshooting complex issues, guiding users, and ensuring timely resolution while maintaining high customer satisfaction. This role also supports AI-driven and automation initiatives by leveraging tools and emerging...

The Technical Customer Support III role provides advanced technical and functional support for the company software solutions, troubleshooting complex issues, guiding users, and ensuring timely resolution while maintaining high customer satisfaction. This role also supports AI-driven and automation initiatives by leveraging tools and emerging technologies to...

DescriptionServes as a senior individual contributor responsible for mentoring and developing Technical Coached and Customer Support Specialist, ensuring they deliver exceptional technical assistance to customers. This role combines deep technical expertise, coaching excellence, operational performance improvement, and AI-enabled innovation to enhance...

DescriptionThe Customer Support Ambassador III role provides advanced technical and functional support for Software solutions company , troubleshooting complex issues, guiding users, and ensuring timely resolution while maintaining high customer satisfaction. This role also supports AI-driven and automation initiatives by leveraging tools and emerging...

DescriptionOctal Philippines Inc. is seeking a skilled Test Automation Architect with expertise in Playwright to lead our automation testing efforts. In this pivotal role, you will be responsible for architecting and implementing robust test automation frameworks using Playwright, which will significantly contribute to the quality of our web applications....