Senior Technical Coach: AI Enablement

Our Client in Pasig, Philippines, seeks a Senior Technical Coach to lead technical capability development, performance coaching, and operational excellence for customer support teams dealing with complex enterprise software solutions. You will mentor Technical Coaches and frontline staff, design structured learning paths, and drive AI-enabled improvements to...

Our Clients is seeking an experienced Technical Coach - Trainer to elevate the technical capabilities of customer support teams through coaching, mentoring, and enablement. The role acts as a senior SME for advanced troubleshooting, coaching excellence, and AI-enabled tooling adoption to improve agent performance and reduce escalations. The ideal candidate...

Our Clients in the Philippines seeks a Senior Technical Enablement Lead (AI & Support Operations) to drive expert coaching, troubleshoot complex SaaS issues, and push AI-enabled improvements across customer-facing teams. You will mentor Enablement Specialists and front-line agents, design learning paths, and partner with Engineering, Product, and Operations...

Octal Philippines Inc. is seeking a Technical Coach II to lead advanced coaching for frontline agents and mentor other coaches. The role focuses on complex RealPage product issues, AI-enabled support adoption, and continuous learning across teams. The ideal candidate has 2+ years in technical support and a track record of improving FCR, AHT, and CX/CSAT....

Job Overview Our client is seeking a Senior Technical Coach to lead technical capability development, performance coaching, and operational excellence for customer support teams handling complex enterprise software solutions. This role combines advanced technical expertise, coaching leadership, and AI-driven innovation to improve service quality, reduce...

Role Overview A global SaaS technology organization is seeking a Senior Technical Enablement Lead (AI & Support Operations) to drive advanced technical coaching, performance improvement, and AI-enabled support innovation across customer-facing support teams. This role combines deep technical expertise, coaching leadership, and automation capability. The...

Role Overview A global SaaS technology organization is seeking a Senior Technical Enablement Lead (AI & Support Operations) to drive advanced technical coaching, performance improvement, and AI-enabled support innovation across customer-facing support teams. This role combines deep technical expertise, coaching leadership, and automation capability. The...

Octal Philippines, Inc. in Pasig is seeking a Senior Technical Coach to mentor a team of Customer Support Specialists delivering top-tier technical assistance for RealPage customers. This role blends deep technical knowledge with coaching excellence to elevate performance. You will coach frontline agents, drive AI-enabled support initiatives, reduce...

Wing Assistant is seeking a Senior SQL Fraud Analyst to join our remote, full-time team in the Philippines. You will investigate fraudulent activity, analyze data across MMPs, and track evolving fraud patterns using SQL and spreadsheets. The role emphasizes AI-enabled workflows and cross-functional collaboration. We value independent work, strong...