incident problem jobs in Manila

iQor is seeking an ITSM Coordinator to support the daily operation of Major Incident Management and Problem Management. The role coordinates major-incident response, facilitates major incident calls, communication and escalation, and tracks corrective actions through completion.This hands-on role requires sound judgment, clear communication, strong...

Job Description: Responsible For The IPC Manager drives operational stability, high service availability, and business continuity across the enterprise. Actively bridging technical operations with real-world business activities, this role ensures scheduled IT changes and unexpected outages are managed through the lens of business risk, operational schedules,...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

iQor is seeking an ITSM Coordinator in the Philippines to support Major Incident and Problem Management. The role coordinates major-incident responses, facilitates calls, manages communications, and tracks corrective actions through completion.This is a hands-on operational position requiring sound judgment, clear communication, and strong documentation...

Optum Philippines is seeking a skilled Major Incident Manager to coordinate incident response and governance. You will participate in on-call rotations, lead War Rooms, and ensure rapid service restoration while documenting timelines and executive updates.Responsibilities include ITSM policy guidance, PRB/PTASK governance, and post-incident wrap-up...

A leading manpower services provider in Makati is looking for a skilled Incident Management specialist. The role involves analyzing incidents, supporting application processes, and managing change requests. Candidates should possess at least 3 years of relevant experience and be proficient in JavaScript, Node.js, and MySQL. This position requires on-site...

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

ITSM Coordinator Major Incident and Problem Management I. Position Summary The ITSM Coordinator supports the daily operation of Major Incident Management and Problem Management. The role coordinates major-incident response, facilitates Major Incident calls, communication and escalation, manages problem investigations, and tracks corrective actions through...

NCS Group, a Singtel Philippines subsidiary, is seeking Problem Engineers to join our regional team and support Singtel Philippines and Singapore operations. You will analyze incidents, perform root-cause analyses, maintain KEDB entries, and drive automation and process improvements across its IT networks.The role requires solid networking knowledge,...

3 - 5 Years Employee Job Description About the Role: The Incident Manager provides dedicated oversight of Incident Management processes, ensure rapid restoration of critical services, improve SLA performance, reduce recurring incidents, and strengthen operational resilience. The role serves as the central coordinator for major incidents, stakeholder...

A. Incident & Problem Management Provides direction in the management of incidents (end to end) ensuring timely resolution is achieved. Ensures the team follows the Standard Operation Procedures (SOP) to restore IT services within the defined Service Level Agreements (SLA). Establishes and maintains communications with key IT and business stakeholders...

Problem ManagerLocation: BGC, Taguig CityShift: Day ShiftWork Setup: Full OnsiteStart Date: 30 days or Available to start immediatelyMust-Have10+ years of Experience in Problem Management skills in banking domainExcellent Good Verbal & Written communication skills.Ability to work in 24x7 shift modelAbility to work in hostile environment and look for...

The position is responsible for managing the lifecycle of all problems to prevent incidents from happening and to minimize the impact of incidents that cannot be prevented. This role focuses on root cause analysis, trend identification, and driving permanent corrective actions, ensuring service stability and continuous improvement across the organization....

It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Prevent problems and resulting incidents from happening, to eliminate recurring incidents and to minimize the impact of incidents that cannot be preventedIdentify the root cause and permanent fixReduces risk...

Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

Atlas Technica seeks a Service Management Analyst to join its growing Service Management team. This client-facing role improves service performance, coordinates cross-functional resolutions, and drives incident, problem, and risk management for assigned client environments. The analyst will lead ITIL-aligned Incident and Problem Management activities,...

About REST Solution REST Solution is an IT services and cybersecurity partner providing end-to-end, 24/7 support to help businesses manage their IT infrastructure, support users, migrate to the cloud, strengthen cybersecurity, and implement proactive monitoring and response. The company works as an extension of its customers' IT and security teams, with...

With 15,000 talented professionals across the Asia Pacific, NCS is a leading AI Tech Services company that empowers clients with cutting‑edge platforms, AI expertise, and digital resilience. We work across diverse industries, partnering with a robust ecosystem of global allies to transform technology services delivery and create real business impact.As a...

Job Description: Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion,...