helpdesk coordinator jobs in Makati

We are seeking a IT Helpdesk Team Lead to oversee daily helpdesk operations and provide leadership to the IT support team. Key Responsibilities: Lead and provide direction, guidance, and support to IT Helpdesk team members. Organize and assign daily tasks to ensure efficient completion of helpdesk activities. Set team goals and monitor progress to achieve...

Setup and Location: WFH Work Schedule: 7:00 AM - 4:00 PM PHT (09:00 AM to 06:00 PM AEST QLD) Employment Type: Full-time Ready to do work that actually excites you? Our client is looking for an experienced L2/L3 Helpdesk Support Engineer to join their managed services team. This role sits at the technical core of our service desk, resolving escalated tickets...

Staff Domain Inc is seeking an experienced L2/L3 Helpdesk Support Engineer to join its managed services team. You will handle escalations across Microsoft 365, Azure AD/Entra ID, networking, and backup/DR, coordinating with the onshore Australian team via Teams throughout the day.This client-facing MSP role sits in a small team where hands-on work is...

We're looking for an Operations Support Coordinator to catch order issues before they reach the customer and protect our bottom line. Your responsibility is simple: keep our order flow seamless, flag fraud, and resolve issues before the customer ever notices them. We're Enclave BioActives , the company behind Emma Relief, one of the fastest-growing gut...

SUMMARY Technician II should be able to prioritize technical issues, manage assigned tasks, and document time spent and resolutions while demonstrating patience to describe causes and solutions to end users. Ideal candidates should be very organized and able to switch and resume tasks as required. In addition, the candidate should have good verbal and...

Online Wedding Coordinator (Remote - Philippines) | Wedded Wonderland We're looking for an Online Wedding Coordinator : a warm, organised person who talks to brides every day, works out what they need and connects them with the right Wedded Wonderland vendors, venues and packages. Fully remote (Philippines) | Full-time Role overview You are the first...

We're looking for an Online Wedding Coordinator : a warm, organised person who talks to brides every day, works out what they need and connects them with the right Wedded Wonderland vendors, venues and packages. Fully remote (Philippines) | Full-time Role overview We're looking for an Online Wedding Coordinator : a warm, organised person who talks to...

Online Wedding Coordinator (Remote - Philippines) | Wedded Wonderland We're looking for an Online Wedding Coordinator : a warm, organised person who talks to brides every day, works out what they need and connects them with the right Wedded Wonderland vendors, venues and packages. Fully remote (Philippines) | Full-time Role overview You are the first...

Payreto Services Inc. is seeking an IT Specialist to support and optimize a hybrid IT environment, including on-prem, virtualized, and cloud systems.You will ensure availability, security, and compliance with PCI DSS, while acting as the escalation point for the IT Helpdesk and coordinating with vendors. The role requires 3+ years of IT experience, Windows...

About the role The Customer Service Manager is responsible for leading and managing all customer service operations of Countrywide Water Services Inc. (CWSI). The position ensures the timely resolution of customer concerns in accordance with established Service Level Agreements (SLAs), achievement of customer satisfaction targets, continuous improvement of...

WHAT WE OFFERCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife InsurancePOSITION OVERVIEWThe IT Specialist supports, maintains, and optimizes the organization’s hybrid IT infrastructure, including on-premises, virtual, cloud, Windows Server, Linux, network, storage, and endpoint environments....

WHAT WE OFFER Competitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance Position Overview The Technology Manager oversees and leads in providing solutions to helpdesk-related and web-related issues and concerns of the different facets of the Support Departments in the company....

Help Desk Associate Specialist Full Location: Remote - PH Our Help Desk Associate Specialist will be supporting the MS Windows infrastructure of ResultsCX extending to a Global Support scale (All ResultsCX offices and work from home employees). Help Desk Associate Specialist are expected to provide 1st level technical assistance and support to internal...

Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization, working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging scripts and automation workflows that improve helpdesk efficiency, reduce manual...

In this role, you’ll be the first point of contact for day-to-day IT concerns, troubleshooting issues related to Outlook, computers, software, applications, and other IT services while delivering a positive user experience. What You’ll Do • Provide IT Service Desk support in Japanese and English • Troubleshoot Outlook, desktop, software,...

# IT Operations & Support SpecialistMakati City, National Capitol Region, PhilippinesFull time, HybridPHP 35,000 – 40,000 / month## OverviewWe are looking for a capable and organised IT Support & Operations Specialist to help manage and group our IT support operations in the Philippines.,This isn't a traditional helpdesk position. You will be responsible...

The position is primarily responsible for identifying, analyzing, and resolving incidents to ensure timely resolution and minimize impact on business operations.Job ResponsibilitiesLogs incidents reported by users and automated systems.Analyzes registered error and identifies the root cause. Assesses the incident and coordinates effort to mitigate the impact...

Odev Solutions Co. is seeking a Helpdesk/Customer Support specialist to be the first point of contact for client inquiries, questions, and requests. You will coordinate resolutions with the appropriate teams and track issues through tickets.The role involves creating and updating tickets, providing status updates and targets, and contributing to knowledge...

Customer Service Fully Remote | Philippines Full-time Customer Service Manager Own customer issues through resolution, using sound judgment to protect customer goodwill and the business's profitability. Key Responsibilities Take ownership of difficult customer issues through completion, coordinate the necessary internal action, keep customers informed, and...

Role focus: IT service desk, end-user technology, network and infrastructure support, IT asset management, and day-to-day PCI DSS compliance. Candidates must understand and follow PCI DSS security requirements in daily IT operations. Practical experience supporting a PCI DSS-compliant environment is strongly preferred. Position Overview We are looking for...