Remote Helpdesk

Alphanumeric is hiring a (English speaking) Customer Helpdesk Analyst (Remote based in the Philippines - permanent project) to support one of the world’s largest Pharma companies. You’ll be the first contact for clinical staff, delivering essential technical and operational support impacting patient care and global health.This fully remote role requires...

Outsource Accelerator is seeking a Junior Helpdesk Engineer to join a fully remote team supporting UK clients. You will work UK business hours and provide first-line technical support across Windows 10/11, Microsoft 365, AD, Exchange and endpoint devices. You should be a quick learner with strong customer service skills, capable of working independently in a...

A dynamic startup in outsourcing solutions is seeking an IT Helpdesk Support to deliver exceptional remote technical support to clients. The ideal candidate will have strong communication skills and a customer-first mindset, along with at least 2 years of IT support experience in a remote environment. This role includes troubleshooting technical issues,...

ScalableOS is seeking a Technician II to join our IT support team in the Philippines. The role focuses on prioritizing technical issues, handling assigned tasks, and documenting time spent and resolutions for end users. Ideal candidates will be organized, capable of switching between tasks, and able to communicate clearly both verbally and in writing....

CXC in the Philippines is seeking a highly motivated bilingual Service Desk professional to deliver first-line IT support for internal and external users. You will resolve common IT issues and triage escalations, ensuring timely resolution across systems, apps, and hardware.This remote-first role reports to Makati as needed. You will handle tickets via...

SCALABLE OS CORP. is seeking an L1 MSP Engineer to provide first-line technical support for multiple US-based clients from a remote setup. You will monitor, troubleshoot, document, and resolve day-to-day IT issues across end-user devices, Microsoft 365, accounts, and basic network connectivity. The role emphasizes customer service, adherence to SOPs, and...

HCL Technologies Limited is seeking a Level 1 remote desktop support specialist in the Philippines to troubleshoot tickets and provide frontline IT help across hardware, software, and network issues via phone, email or chat.You will ensure adherence to SLA and quality standards while driving First Call Resolution and strong CSAT. The role emphasizes...

Alphanumeric Systems is seeking an English-speaking Customer Helpdesk Analyst to work remotely from the Philippines on a permanent project supporting a major pharma company. You will be the first point of contact for clinical staff, providing technical and operational support critical to patient care and global health initiatives.Responsibilities include...

Intelligent Technical Solutions is seeking a Technician I to provide remote IT support, resolving workstation OS issues, printer problems, and business application challenges while ensuring fast, friendly service and accurate resolutions. The role requires experience with Windows and Mac OS, Office 365, Active Directory, and cybersecurity basics. You’ll...