genesys cloud support jobs in Pasig

Emapta Philippines is hiring a Genesys Cloud Support Specialist to join a top enterprise IT advisory team. You will provide Level 1–2 support for Genesys Cloud CX and help design, test, and optimize contact center workflows in a remote setting.This permanent work-from-home role offers a competitive PHP salary range, night shift schedule, weekend off, and...

Expert Cloud Support for Smarter Enterprise Information Technology Technical challenges create opportunities to become a stronger specialist. Grow as a Genesys Cloud Support Specialist, supporting enterprise communications that help teams serve customers efficiently and maintain operations. Benefit from exposure to complex cloud environments and experienced...

WorkNomads is seeking a skilled Genesys Cloud Engineer to support our global clients from a remote setup. You will provide L2 support and take ownership of incidents from investigation to resolution in production environments.You will administer and configure Genesys Cloud, including users, permissions, queues, skills, routing, IVR, and outbound...

Keoni recherche un Technicien Assistance - Proximité confirmé pour assurer le soutien informatique et téléphonique des collaborateurs. Vous prenez en charge les demandes (téléphone, mails, Teams), analysez, priorisez et traitez les incidents de niveau 1, avec transfert lorsque nécessaire vers les équipes compétentes.Vous gérez et entretenez le parc...

Concentrix CVG Philippines, Inc. is hiring a CCaaS Support Engineer to provide Level 1/2 support for Genesys Cloud, Amazon Connect, and other CCaaS platforms from a PH-based work-at-home setup.The role requires hands-on experience with IVR configurations, routing, and incident management, with a proactive problem-solving mindset and strong communication...

Outsourced.ph in the Philippines is seeking a Level 2/3 Technical Support Engineer to provide advanced application support to customers and internal teams. You will investigate and resolve complex issues, work with API integrations, and act as a bridge between Support, Development, QA, and Product from a home-based position. The role requires 3-5 years in...

Managed.com, the parent of CloudBlue, is seeking a Technical Support Engineer to own customer-impacting incidents on our cloud-commerce platform. This remote-first role focuses on CloudBlue, supporting providers and end customers, with end-to-end ticket management and occasional phone escalations.You will guide customers on best practices, troubleshoot...

Addiction Foods in Pasig, Metro Manila, Philippines is seeking a hands-on IT Technical Support Specialist. You will resolve everyday IT issues, support cloud-based systems, and build practical digital solutions to improve team efficiency. The role blends user support with workflow automation, AI tools, and lightweight web development. You will manage...

Outsourced.ph is seeking an experienced Application Support Engineer (L2/L3) to troubleshoot REST APIs, integrations, HTTP responses, logs, SQL, and cloud platform issues. The role bridges Support and Development, QA, and Infrastructure, owning complex incidents and collaborating with 3rd party vendors. The role requires strong analytical and troubleshooting...

About the role The Level 2/3 Technical Support Engineer provides advanced technical and application support to customers and internal teams. The role is responsible for investigating and resolving complex technical issues that require a higher level of technical expertise than standard Level 1 support. Works with 3rd party vendors and Customers with API...

Buddle is seeking an Applications Support Analyst to monitor, troubleshoot and resolve incidents across cloud, on‑prem and hybrid environments in a 24/7 operation. You’ll work with a distributed team, take ownership of incidents and communicate clearly with stakeholders while keeping production systems reliable.You should have experience in Linux, SQL,...

A technology company in the Philippines is seeking a passionate System Support Intern. This role offers hands-on experience in IT support, troubleshooting, and system operations. Interns will assist in providing technical support, monitor systems, and document solutions. Candidates pursuing a degree in IT or related fields are encouraged to apply. The...

Addiction Foods in Pasig, Metro Manila, Philippines seeks a hands-on IT Technical Support Specialist to resolve everyday IT issues, support cloud-based systems and build practical digital solutions. The role combines user support with workflow automation, AI tools, and web development to help teams work more efficiently. The job includes managing Microsoft...

Cloud Systems | AI Automation | Web Development Addiction Foods is looking for a hands-on We’re Hiring: IT Technical Support Specialist Cloud Systems | AI Automation | Web Development Addiction Foods is looking for a hands-on IT Technical Support Specialist who can resolve everyday IT issues, support cloud-based systems and build practical digital...

Kéoni Consulting recherche un ingénieur sécurité réseaux pour accompagner le déploiement des CRC Middle-Office sur la plateforme Genesys Engage. Le candidat paramètre les ressources techniques Genesys via l'IHM GAX et participe à la planification du déploiement en coordination avec l'équipe Déploiement.Des compétences robustes sur Genesys, GAX/GA...

Concentrix Catalyst is expanding its ANZ Managed Services with two Philippines-based Mid-level Cloud/Connect Engineers. You will support a major Amazon Connect account during Australian business hours, providing day-to-day incident and service-request handling while collaborating with AU-based engineers and the Service Delivery Manager as part of a unified...

AireSpring, Inc. is seeking a Customer Service Technical Support professional to be the first point of contact for customers needing technical assistance. You will handle inbound inquiries, create and manage support tickets, perform basic troubleshooting, and communicate service updates.This role requires strong English communication, basic networking...

Buchanan Technologies is seeking an experienced Systems Engineer for a 100% remote role supporting US and Canada customers. You will handle Level 2 issues across servers, cloud, networks, and endpoints, coordinating with teams for timely service delivery.You will manage incidents via ITSM, monitor backups, patch systems, and maintain Microsoft 365/Azure...

Application Support Engineer (L2/L3) - API & CloudFull Time Employee Job SummaryTroubleshooting REST APIs, integration issues, HTTP responses, logs, SQL, cloud/platform issues, and third-party vendors Job Description About Us Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the...

Outsource Accelerator is seeking an IT Support Engineer to join our growing team in Pasig. You will respond to calls and tickets, troubleshoot complex issues, and ensure SLAs are met while representing the company professionally.In this role, you will work across Microsoft 365, Azure, servers, and networking, and participate in migrations and infrastructure...