first line support associate

Job Description: First Line Support Associate – Cost Management Help Keep ING Moving Forward At ING, we believe banking should make life easier, not more complicated. Behind every smooth customer experience is a team of professionals solving problems, improving processes, and supporting colleagues around the world. We're looking for an Operations...

Job Description: First Line Support Associate – Cost Management Help Keep ING Moving Forward At ING, we believe banking should make life easier, not more complicated. Behind every smooth customer experience is a team of professionals solving problems, improving processes, and supporting colleagues around the world. We're looking for an Operations Associate...

Freyssinet International Manila, Inc. is seeking an Office Support member to handle Level 1 incidents and provide user support across Windows, Office 365, VPN, and AV tools. You will work with a team to diagnose issues, implement solutions, and escalate when needed. The role emphasizes problem analysis, teamwork, and rigorous methodology, with opportunities...

Kitchen Beauty Marketing Corporation is seeking an IT Associate-Technical Support in Bulacan to provide first-level tech support and ensure smooth operation of PCs, peripherals, and network connectivity. The role includes installation, configuration, troubleshooting, and basic IT maintenance for staff across the company. The ideal candidate has a IT-related...

Dempsey Resource Management is seeking an entry-level Technical Support Specialist in the Philippines to provide first-line assistance to end-users via phone, email, or ticketing system. You will troubleshoot hardware and software issues, guide users through step-by-step solutions, and document resolution steps while creating and managing support tickets...

Asia Peopleworks Inc. in Makati, Philippines is hiring a helpdesk technician to provide first-level technical and non-technical support to market participants. You will handle user access management and assist in testing activities. The role requires basic IT troubleshooting, good customer service, and the ability to multitask. Familiarity with Service Desk...

Staff4me is hiring an IT Associate in Cebu City, Philippines. You will handle front-line IT support, answer calls and emails, and convert them into tickets for higher tiers. You will assist users with password resets, printer and drive mappings, and provide basic guidance from self-help docs.The role is suitable for a beginner with a IT/CS/IS degree, strong...

WeSupport Incorporated is seeking a capable Helpdesk Analyst in Metro Manila to serve as a single point of contact for internal and external users. You will receive, log, and manage calls via telephone and email, providing first-level support using our knowledge base and logging all tickets through the ticketing system.The role requires at least 1 year in a...

Dempsey Resource Management is seeking an entry-level Technical Support Specialist in the Philippines to provide first-line assistance to end-users via phone, email, or ticketing system.You will troubleshoot hardware and software issues, guide users through step-by-step solutions, and document resolution steps while creating and managing support tickets with...

itm8 Philippines Inc. is seeking a Service Desk Specialist to provide IT support to users via phone and ticketing, handling service requests, incidents, and documentation. The role requires strong English communication, Windows, and MS Office troubleshooting skills to resolve issues efficiently.The position involves working in shifts, handling a range of...

BDO Unibank is seeking a skilled Technical Support professional to handle technology inquiries from the Contact Center teams, ensuring timely incident management from initial ticketing to resolution. The role requires strong problem-solving, communication, and a solid understanding of Windows environments and networking. Responsibilities include monitoring...

H2 Software Consulting Services Inc. is seeking an IT Helpdesk / Service Desk Analyst to provide first-line technical support across the organization. The role emphasizes strong communication and a customer-focused approach to resolving issues efficiently. The candidate should have a foundational understanding of IT systems and be prepared to assist with...

A technology support company in Metro Manila is looking for a Technical Support Specialist. This role requires providing first-level technical support to end-users through phone, email, or a ticketing system. You will assist users with hardware and software issues, create service tickets, investigate incidents, and keep customers updated on their service...

A technology solutions provider is seeking a technical support specialist in Manila. This role involves serving as the first point of contact for technical support, resolving hardware and software issues, configuring user accounts, and participating in routine IT maintenance. Recent graduates are encouraged to apply. The ideal candidate will have a degree in...

H2 Software Consulting Services Inc. is seeking an IT Helpdesk / Service Desk Analyst to provide first-line technical support across the organization. The role emphasizes strong communication and a customer-focused approach to resolving issues efficiently.The candidate should have a foundational understanding of IT systems and be prepared to assist with...

Questronix Corporation in the Philippines is seeking an IT Helpdesk Support specialist to be the first point of contact for customers seeking technical assistance via phone or email, and to perform troubleshooting using diagnostic techniques. The role requires strong communication, analytical problem-solving, and the ability to prioritize tasks in a...

NTT DATA, Inc. is seeking a customer support agent to act as the first point of contact for issues and service requests in Metro Manila.You will handle calls, emails, and portal tickets, documenting actions in the ticketing system and following Knowledge Base resolutions to meet SLAs. You will perform basic troubleshooting for hardware, software, and...

Intelegencia is seeking an entry-level L1 IT Technician in the Philippines to provide first-line support to end users. You will troubleshoot Windows OS, hardware, and network issues, log tickets, and escalate as needed, ensuring timely resolutions. Ideal candidates have IT-related education, familiarity with ticketing tools, and a customer-focused mindset....

Questronix Corporation in the Philippines is seeking an IT Helpdesk Support specialist to be the first point of contact for customers seeking technical assistance via phone or email, and to perform troubleshooting using diagnostic techniques.The role requires strong communication, analytical problem-solving, and the ability to prioritize tasks in a...

Fujitsu Limited in the Philippines is building a talent community for Service Desk professionals to connect with future opportunities. The Service Desk Agent (SDA) is the first point of contact for IT support, delivering responsive, customer-focused assistance to keep day-to-day operations smooth.Join a global leader in digital transformation, contribute to...