first line support associate

First Line Support Associate – Cost ManagementHelp Keep ING Moving ForwardAt ING, we believe banking should make life easier, not more complicated. Behind every smooth customer experience is a team of professionals solving problems, improving processes, and supporting colleagues around the world.We're looking for an Operations Associate First Line Support...

Job Description: First Line Support Associate – Cost Management Help Keep ING Moving Forward At ING, we believe banking should make life easier, not more complicated. Behind every smooth customer experience is a team of professionals solving problems, improving processes, and supporting colleagues around the world. We're looking for an Operations Associate...

First Line Maintenance Support Engineer Employment type: Permanent Employee   Odfjell Technology delivers safe, efficient, and sustainable solutions that save time, cost, and reduce carbon emissions for our clients. Our people connect 50 years of industry experience with the technology of tomorrow. With projects in more than 20 countries we are...

A technology support company in Metro Manila is looking for a Technical Support Specialist. This role requires providing first-level technical support to end-users through phone, email, or a ticketing system. You will assist users with hardware and software issues, create service tickets, investigate incidents, and keep customers updated on their service...

NCR Voyix is seeking a capable IT support specialist in Cebu City to provide first-line technical support for internal and external customers. You will log and progress incidents, resolve common issues, and uphold SLA targets while communicating clearly with users.Applicants should have strong English skills (B2/C1), ITIL familiarity, and experience with...

CallTek in Cebu City, Philippines is seeking an IT Associate to join our team as first line of defense for IT technicians. You will answer phones and emails, create tickets, and support Tier 1 issues to enable first call resolution. The role emphasizes training, knowledge, and professionalism, with opportunities to learn from Tier 2/3 teams, develop...

Dempsey Resource Management is seeking an entry-level technical support associate in the Philippines. The role involves providing first-level technical support to end-users via phone, email, or ticketing system, resolving hardware and software issues, and guiding users through solutions. Responsibilities include creating and managing support tickets,...

Intelegencia is seeking an entry-level L1 IT Technician in the Philippines to provide first-line support to end users. You will troubleshoot Windows OS, hardware, and network issues, log tickets, and escalate as needed, ensuring timely resolutions.Ideal candidates have IT-related education, familiarity with ticketing tools, and a customer-focused mindset....

Overview Odfjell Technology delivers safe, efficient, and sustainable solutions that save time, cost, and reduce carbon emissions for our clients. Our people connect 50 years of industry experience with the technology of tomorrow. With projects in more than 20 countries we are looking for talented people who can help us overcome today’s challenges and...

Asia Peopleworks Inc. in Makati, Philippines is hiring a helpdesk technician to provide first-level technical and non-technical support to market participants. You will handle user access management and assist in testing activities.The role requires basic IT troubleshooting, good customer service, and the ability to multitask. Familiarity with Service Desk...

Avaloq Group is seeking a Service Desk First Level Support Engineer in the Philippines. You will be the first point of contact for incidents and service requests, performing initial screening, user management tasks, and coordinating major incidents.The role requires fluent German and good English, a customer-oriented mindset, and strong communication skills....

Technical Support Responsibilities Provide first‑line support for IT incidents and requests via phone, email, and in‑person, troubleshooting hardware and software issues. Diagnose and resolve technical hardware and software issues, escalating to senior IT staff when necessary. Assist users with system access, software installation, and configuration of...

Infosys BPM Philippines is seeking an L1 Analyst to provide frontline IT support to users, handling incidents and service requests across hardware, software, and networks. You will diagnose, resolve routine issues, and escalate complex problems while maintaining SLA and clear customer communication.The role requires strong English skills, customer service...

Fujitsu, a global technology leader, is seeking a dedicated IT Helpdesk professional in the Philippines to provide frontline support from Cebu City and Taguig City. This role supports users with routine incidents and requests on a single product/small set, delivering timely resolution and customer care.You will document actions, follow established processes,...

H2 Software Consulting Services Inc. is seeking an IT Helpdesk / Service Desk Analyst to provide first-line technical support across the organization. The role emphasizes strong communication and a customer-focused approach to resolving issues efficiently. The candidate should have a foundational understanding of IT systems and be prepared to assist with...

A leading technology services provider in Makati, Philippines, is seeking an experienced IT Support Specialist to provide first-line support and manage service desk operations. The ideal candidate will have a bachelor's degree in a related field and 3–5 years of experience. Responsibilities include resolving IT-related issues, managing service requests,...

GSS HR Solutions Private Limted is seeking an IT Help Desk professional to provide first-level diagnostics and issue resolution across Windows, Mac, and Linux environments. The role involves ticket queue monitoring, ticket routing, and owning incidents from entry to escalation as needed.You will collaborate with level 2/3 specialists to ensure timely...

A leading global engineering firm in Makati is seeking an experienced professional with a Bachelor's degree in Engineering and knowledge in CMMS and ERP systems. The role involves evaluating and improving CMMS, assisting Maintenance Engineers, and ensuring smooth operations. The candidate should have strong communication skills and the ability to work within...

A technology solutions provider is seeking a technical support specialist in Manila. This role involves serving as the first point of contact for technical support, resolving hardware and software issues, configuring user accounts, and participating in routine IT maintenance. Recent graduates are encouraged to apply. The ideal candidate will have a degree in...

Avaloq Philippines Inc. is seeking a Service Desk professional to join our team. You will act as the single point of contact for inquiries, coordinating with operational units to ensure quality and SLA compliance. A client-focused mindset and strong communication skills are essential. The role includes handling incidents, user management, and documentation,...