first line support associate jobs in Manila

Job Description: First Line Support Associate – Cost Management Help Keep ING Moving Forward At ING, we believe banking should make life easier, not more complicated. Behind every smooth customer experience is a team of professionals solving problems, improving processes, and supporting colleagues around the world. We're looking for an Operations Associate...

ATOS Information Technology Inc. is seeking a 1st Line Support Analyst to handle calls from internal staff regarding IT issues, via phone, email, and chat, while meeting KPIs. You will document details for escalation and provide basic support for MS Office, Citrix, VPN, and hardware.The role requires a graduate IT degree, good communication skills, and...

A technology solutions provider is seeking a technical support specialist in Manila. This role involves serving as the first point of contact for technical support, resolving hardware and software issues, configuring user accounts, and participating in routine IT maintenance. Recent graduates are encouraged to apply. The ideal candidate will have a degree in...

Asia Peopleworks Inc. in Makati, Philippines is hiring a helpdesk technician to provide first-level technical and non-technical support to market participants. You will handle user access management and assist in testing activities. The role requires basic IT troubleshooting, good customer service, and the ability to multitask. Familiarity with Service Desk...

Odfjell Technology delivers safe, efficient, and sustainable solutions that save time, cost, and reduce carbon emissions for our clients. Our people connect 50 years of industry experience with the technology of tomorrow. With projects in more than 20 countries we are looking for talented people who can help us overcome the today’s challenges and realise...

Overview Odfjell Technology delivers safe, efficient, and sustainable solutions that save time, cost, and reduce carbon emissions for our clients. Our people connect 50 years of industry experience with the technology of tomorrow. With projects in more than 20 countries we are looking for talented people who can help us overcome today’s challenges and...

A leading HR service provider in the Philippines seeks a professional for IT service desk responsibilities. The role involves diagnosing and resolving incidents and requests while maintaining communication with clients. Ideal candidates should have a degree, 2-4 years of IT service desk experience, and a year in BPO. Strong communication skills and attention...

ING in the Philippines is seeking an Operations Associate First Line Support to join the Procurement & Cost Management tribe. You will be the first contact for support requests, resolve issues, and contribute to service improvements in an international, agile setting.In this role you will collaborate with colleagues across multiple locations, maintain...

A leading global engineering firm in Makati is seeking an experienced professional with a Bachelor's degree in Engineering and knowledge in CMMS and ERP systems. The role involves evaluating and improving CMMS, assisting Maintenance Engineers, and ensuring smooth operations. The candidate should have strong communication skills and the ability to work within...

VALEO IT Services International GmbH sucht im Makati-Gebiet eine/n IT-Support-Mitarbeiter/in mit Schwerpunkt Mandarin/Englisch, der/die Endnutzer telefonisch und remote unterstützen, Anfragen in einer ITSM-Plattform erfassen und priorisieren sowie Lösungen oder Workarounds bereitstellen kann. Sie analysieren Probleme, arbeiten eng mit anderen Abteilungen...

WeSupport Incorporated is seeking a capable Helpdesk Analyst in Metro Manila to serve as a single point of contact for internal and external users. You will receive, log, and manage calls via telephone and email, providing first-level support using our knowledge base and logging all tickets through the ticketing system.The role requires at least 1 year in a...

WeSupport Incorporated is seeking a capable Helpdesk professional to provide first-line IT support for internal and external users. You will log and manage calls via phone and email, use the knowledge base, and ensure escalation to the right teams within SLA timelines.You will log tickets in the ticketing system, pursue timely resolutions, and generate...

ROLE PROFILE: Department description LCH Ltd is a leading clearing house with a global presence. We partner with market participants globally to offer clearing services for a diverse range of asset classes, including equities, fixed income, FX, rates and repos. With continuous innovations and the most sophisticated risk management standards attainable in the...

ROLE PROFILE: Department description LCH Ltd is a leading clearing house with a global presence. We partner with market participants globally to offer clearing services for a diverse range of asset classes, including equities, fixed income, FX, rates and repos. With continuous innovations and the most sophisticated risk management standards attainable in the...

SCALIS is seeking a Tier 1 IT Support Specialist in the Philippines to serve as the first line of support for a global workforce. You will triage, troubleshoot, and document tickets across core enterprise tools, escalating more complex issues to Tier 2 while maintaining strong communication. The role emphasizes experience with Microsoft 365 and Google...

Centoffer is seeking a first-line end-user support professional to triage incidents, reset access, and resolve common issues for global enterprise clients. You will answer calls, chats, and tickets within SLA, triage and log incidents, reset passwords, and escalate complex issues to L2 with full context.A customer-first mindset and flexibility for shift work...

Jocson College Inc. in Mandaluyong City, Philippines, seeks an IT Service Desk Analyst to provide first-line technical support via phone and other media. The role handles basic installation, operation, and usage inquiries, with escalation for complex issues to Remote/Field Engineering. Fresh graduates are welcome to apply and grow in a service-oriented IT...

Fujitsu Philippines in Taguig City is seeking a capable 1st line support professional to join our service desk. You will be the single point of contact for users, handling routine incidents and requests, and ensuring swift resolution within defined SLAs.Your day-to-day includes troubleshooting Microsoft products, operating systems, basic networking, and PCs,...

Fujitsu Limited in the Philippines is building a talent community for Service Desk professionals to connect with future opportunities. The Service Desk Agent (SDA) is the first point of contact for IT support, delivering responsive, customer-focused assistance to keep day-to-day operations smooth.Join a global leader in digital transformation, contribute to...

A technology support company in Metro Manila is looking for a Technical Support Specialist. This role requires providing first-level technical support to end-users through phone, email, or a ticketing system. You will assist users with hardware and software issues, create service tickets, investigate incidents, and keep customers updated on their service...