customer service supervisor

About the Company:We're a private claims solutions company that supports insurance organizations with reliable and efficient claims services. We combine technology, experienced claims professionals, and a nationwide network to help make the claims process easier and improve the customer experience.Job Summary:We’re looking for a Customer Service Supervisor...

About the Company: We're a private claims solutions company that supports insurance organizations with reliable and efficient claims services. We combine technology, experienced claims professionals, and a nationwide network to help make the claims process easier and improve the customer experience. Job Summary: We’re looking for a Customer Service...

On-site - Taguig 3-5 Yrs Exp High/Senior High School Full-time Job Description WORK SETUP: Full Onsite (BGC Taguig) Day Shift Schedule QUALIFICATIONS: Proven experience in customer or technical support roles, supporting retail and end‑consumer customers via ticketing systems, phone, and email Experience managing retail accounts, ensuring service...

On-site - Makati No Exp Required High/Senior High School Full-time Job Description We are seeking a results-driven and technically skilled Customer Service Supervisor to lead frontline support operations, optimize performance metrics, and ensure exceptional customer experience delivery. The ideal candidate will have strong leadership capabilities,...

Job Description We are seeking a results‑driven and technically skilled Customer Service Supervisor to lead frontline support operations, optimize performance metrics, and ensure exceptional customer experience delivery. The ideal candidate will have strong leadership capabilities, data‑driven decision‑making skills, and hands‑on experience managing...

We’re Hiring: Join a Global Leader in STEAM Education! Location: Baguio City Work Schedule: Five days a week | Night Shift Openings: 20 Customer Support Specialists + 1 Employer: our client is a world-renowned STEAM education provider committed to empowering educators and learners through hardware, software, and curriculum tools that make learning hands-on...

On-site - Taguig No Exp Required High/Senior High School Full-time Job Description We are seeking a results‑driven and technically skilled Customer Service Supervisor to lead frontline support operations, optimize performance metrics, and ensure exceptional customer experience delivery. The ideal candidate will have strong leadership capabilities,...

On-site - Mandaluyong 1-3 Yrs Exp High/Senior High School Full-time Job Description Employee Recognition and Rewards Equity Incentive Plan, Performance Bonus, Incentives Insurance Health & Wellness HMO Annual Company Trip, Free Meals, Sleeping Quarters Description Answer incoming calls and assist customers with inquiries and concerns Provide accurate...

Job Description: Description Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate product and service information. Document customer interactions and generate reports. Work collaboratively with team members to enhance customer service quality. Follow up with customers to ensure satisfaction and address any further...

Job DescriptionGovernment Mandated BenefitsInsurance Health & WellnessMaternity & Paternity Leave, Solo Parent LeaveDescriptionManage daily operations of the customer service team to ensure high-quality support.Train and mentor team members to enhance performance and customer satisfaction.Develop and implement customer service policies and procedures.Monitor...

Role: Operations Supervisor, Service Delivery Location: Ortigas, Pasig Work setup & shift: Onsite | Day Shift Description Supervise day-to-day operations of the customer service team to ensure high-quality service delivery. Implement customer service policies and procedures to enhance customer satisfaction. Train, mentor, and evaluate team members to foster...

Customer Service Supervisor Synlink Recruitment Outsourcing Co. Inc. Salary: ₱25-30K [Monthly] On-site - Cebu No Exp Required Bachelor Full-time Job Description As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance. You will be responsible for providing prompt, courteous, and accurate information...

Job DescriptionSynlink Recruitment Outsourcing Co. Inc.As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance. You will be responsible for providing prompt, courteous, and accurate information regarding products, services, orders, and general inquiries. The role requires strong communication skills,...

Customer Service Supervisor Synlink Recruitment Outsourcing Co. Inc. Salary: ₱25-30K / Month • Full‑time • No Experience Required • Bachelor • On‑site – Pasig Job Description As a Customer Service Supervisor, you will be the primary point of contact for customers seeking assistance. You will be responsible for providing prompt, courteous, and...

Job Summary Leads the Customer Experience team, ensuring seamless coordination of Sales Orders, Accounts Receivable monitoring, and production updates between clients and UGEC’s manufacturing operations — an upgraded customer service function purpose-built for the packaging and printing business. Key Responsibilities Supervise and manage the day-to-day...

Job Summary Leads the Customer Experience team, ensuring seamless coordination of Sales Orders, Accounts Receivable monitoring, and production updates between clients and manufacturing operations — an upgraded customer service function purpose-built for the packaging and printing business. Key Responsibilities Customer Experience Operations Supervise and...

Key Responsibilities 1.Supervise, mentor, and coach a team of customer service. Monitor daily operations to ensure service quality. 2.Conduct performance reviews, provide constructive feedback, and develop individual coaching plans. 3.Partner with Workforce Management (WFM) Team to manage workforce scheduling and shift coverage, monitor real-time adherence,...

Job Description: Oversees customer service operations across e-commerce and digital channels. Supervises customer inquiries, complaints, and product-related concerns. Handles escalated cases and coordinates with concerned departments for resolution. Monitors customer feedback and recurring issues for appropriate action. Ensures proper follow-up and...

Lead and manage a team of Customer Service Representatives (CSRs) to achieve performance targets. Monitor team productivity, quality, attendance, and overall performance. Conduct coaching sessions, performance reviews, and development plans for team members. Ensure compliance with company policies and client requirements. Analyze performance metrics and...

Description Oversee daily operations of the customer service team to ensure high-quality service delivery. Develop and implement customer service policies and procedures. Train and mentor staff to improve performance and customer satisfaction. Address and resolve escalated customer complaints and issues. Monitor team performance metrics and report on...