customer experience manager

We’re looking for a Customer Experience Manager who will champion service excellence across every customer touchpoint. In this role, you’ll design and lead training and quality programs that turn customer insights into consistent, empathetic, and high-quality experiences. You’ll use data, coaching, and cross-functional collaboration to raise service...

Customer Experience Manager Location: Mandaluyong Work Setup: Onsite Schedule: Monday–Friday | Morning Shift Job Requirements: Bachelor's degree in Business Administration, Marketing, Communications, or any related field With at least 5–8 years of relevant experience in Customer Experience, Customer Service, Client Relations, or Customer Success...

Customer Experience Manager Location: Mandaluyong Work Setup: Onsite Schedule: Monday–Friday | Morning Shift Job Requirements: Bachelor's degree in Business Administration, Marketing, Communications, or any related fieldWith at least 5–8 years of relevant experience in Customer Experience, Customer Service, Client Relations, or Customer Success...

DescriptionWho we areIntrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse...

About The Job Achieve set targets for the Customer Experience Team by bridging the gap between the customers and Home Credit, and developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction within their customer journey. About The Job Achieve set targets for the Customer Experience Team by bridging the gap...

We’re looking for a Customer Experience Manager who will champion service excellence across every customer touchpoint. In this role, you’ll design and lead training and quality programs that turn customer insights into consistent, empathetic, and high-quality experiences. You’ll use data, coaching, and cross‑functional collaboration to raise service...

Customer Experience Manager (Accounts Management & Customer Care) Key Responsibilities Billing and Collection Management: Lead daily billing and collection operations, including Statement of Account (SOA) issuance, payment tracking, and official receipt generation. Drive collection efficiency, manage overdue accounts, negotiate payment arrangements, and...

A prominent customer service firm in Metro Manila seeks a Customer Service Manager to oversee their team, develop policies, and improve client engagement. The ideal candidate will have a Bachelor's degree and 3-5 years of experience in customer service or account management. Strong English proficiency and excellent people skills are essential. This role is...

Who we are Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology...

We’re looking for a Customer Experience Manager who will champion service excellence across every customer touchpoint. In this role, you’ll design and lead training and quality programs that turn customer insights into consistent, empathetic, and high-quality experiences. You’ll use data, coaching, and cross-functional collaboration to raise service...

On-site - Rizal 5-10 Yrs Exp Bachelor Full-time Job Description Employee Recognition and Rewards Holiday Gifts Government Mandated Benefits Insurance Health & Wellness HMO Company Equipment, Employee Discount, Parking Space Join JoyRide and help us deliver an excellent customer support experience. We are looking for a Customer Experience Manager to...

On-site - Pasay 3-5 Yrs Exp Bachelor Full-time Job Description JOB REQUIREMENTS Graduate of bachelor’s degree in Business Administration, Marketing, Business Management, Advertising, Communications, or other courses related to the position With a minimum of 3 years of solid experience in the same position or as a Customer Service Manager Proficiency in...

We are looking for a Customer Experience Manager for our Local Bank client in Makati Role: Customer Experience ManagerIndustry: BankingSalary: up to 170kSet up: Onsite in MakatiSchedule: Mon to Fri, dayshiftLevel: Senior ManagerMinimum of at least 5 years of relevant experience in the local banking industry Responsibilities: 1. Strategy development:...

Lead and manage a team of CSAT leads across Cebu siteDrive initiatives to deliver best-in-class CSAT performance for Affim. ...Analyze CSAT data, identify trends, and develop actionable plans to improve customer satisfaction.Collaborate with site leadership and cross-functional teams to implement strategies for continuous improvement.What We're Looking...

Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis is on building an environment t… Afni helps companies develop meaningful and successful...

The Customer Experience Manager-Enablement owns the building of Customer Experience (CX) culture and capability across the organization, ensuring that CX values, service standards, and customer-centric practices are understood, adopted, and reflected in how people at every level think, decide, and behave. From frontline store staff to head office teams to...

The Customer Experience Manager- Experience Design leads the design and strategy of customer experiences across different banners (Robinsons Supermarket, The Marketplace, Shopwise, Robinsons Easymart and Uncle John's). This role is responsible for having in-depth customer understanding, mapping journeys, identifying gaps, redesigning processes, and crafting...

Job descriptionJob Title: Senior Operations and Customer Experience ManagerLocation: Makati, PhilippinesJob Responsibilities:In this role, the primary responsibilities will include (but are not limited to):Core Operational ManagementOversee fulfillment operations (pickers, riders, dispatchers) to ensure SLA compliance (on-time delivery, order accuracy,...

Has responsibility for all customer facing activities and for providinga consistently high quality experience for new and existing customersin a small/medium size cluster.Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility,...

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning...