cs manager

We are seeking an experienced CS Manager to oversee customer service operations, performance management, and reporting. This role is critical in ensuring KPI achievement, high CSAT performance, and efficient daily operations while coordinating closely with internal teams and leadership. Key Responsibilities KPI, Performance & CSAT Management Oversee...

Are You Ready to Lead Like an Operator - Not Just Manage a Gym? We're not looking for seat-fillers, hype men, or ego-driven fitness veterans. We're building a club-level execution machine, and we need a Club Manager who leads from the front, commands systems like a shift captain, and drives business outcomes with surgical precision. If you're emotionally...

Sleek is seeking a Renewal/Customer Success-focused professional located in the Philippines to drive renewals, cash collection, and upsell opportunities across our Australian client base. You will collaborate with accounting, product, and data teams to resolve issues and maintain high CSAT. Requirements include 8+ years in renewals or CS roles, excellent...

Suger is hiring 2‑3 SMB Customer Success Managers based in the Philippines to guide onboarding and drive adoption, engagement, and retention across the full customer lifecycle. You’ll own a book of 40‑50 SMB accounts (up to $25K ARR) and run kickoff calls, implementations, and ongoing support.This full‑cycle role emphasizes async Slack communication...

Are you a performance-driven leader with a passion for fitness, sales, and team development? Do you thrive in a high-accountability environment where ownership, execution, and impact are expectednot optional? Anytime Fitness SM City Consolacion is hiring a PT Business Manager (PTBM) to own and lead our Personal Training business. This is not a...

Sleek is seeking a Renewal/Customer Success-focused professional located in the Philippines to drive renewals, cash collection, and upsell opportunities across our Australian client base. You will collaborate with accounting, product, and data teams to resolve issues and maintain high CSAT.Requirements include 8+ years in renewals or CS roles, excellent...

Suger is hiring 2‑3 SMB Customer Success Managers based in the Philippines to guide onboarding and drive adoption, engagement, and retention across the full customer lifecycle. You’ll own a book of 40‑50 SMB accounts (up to $25K ARR) and run kickoff calls, implementations, and ongoing support. This full‑cycle role emphasizes async Slack communication...

Are you a performance-driven leader with a passion for fitness, sales, and team development? Do you thrive in a high-accountability environment where ownership, execution, and impact are expectednot optional? Anytime Fitness SM City Consolacion is hiring a PT Business Manager (PTBM) to own and lead our Personal Training business. This is not a coordinator...

A customer success firm is seeking a B2B Customer Success Manager in Bonifacio Global City, Taguig. The ideal candidate is a native or non-native Japanese speaker with JLPT N1 and has 1-2 years of experience in B2B/account management. Responsibilities include managing accounts through video conferencing and emails, providing multi-channel support, and...

Yinshan Lending Inc. in Makati City, Metro Manila, seeks a QA Manager to lead QA analysts and engineers, overseeing testing strategies for our Online Lending App across Collection and Customer Service.You will establish robust QA frameworks and supervise daily monitoring to uphold service standards and regulatory compliance. Collaborating with Legal,...

TASQ is looking to hire for the CS CoE Center of Excellence Assistant Manager role ASAP. **Position: CS - Center of Excellence Assistant Manager (Taguig)**Benefits: - Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on the first day. - Quarterly performance bonuses. - Excellent opportunities for career growth...

CS - Center of Excellence Assistant Manager (Taguig) Job Openings CS - Center of Excellence Assistant Manager (Taguig) Responsibilities: Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization Technology & Innovation: background in evaluating and integrating new tools like AI, automation,...

CS - Operational Excellence Assistant Manager (BGC) | OnsiteJob Openings CS - Operational Excellence Assistant Manager (BGC) | OnsiteAbout the job CS - Operational Excellence Assistant Manager (BGC) | OnsiteWork Setup:Onsite (BGC Taguig)Schedule:Shifting SchedulesResponsibilities:ProcessOptimization: Identifies inefficiencies, streamlines workflows,...

CS - Center of Excellence Manager (BGC Taguig) | Onsite Job Openings CS - Center of Excellence Manager (BGC Taguig) | Onsite About the job CS - Center of Excellence Manager (BGC Taguig) | Onsite Responsibilities: Defining and implementing operational strategies: Developing and executing plans to improve efficiency, quality, and performance within the Center...

CS CoE Center of Excellence Assistant Manager - Taguig Job Openings CS CoE Center of Excellence Assistant Manager - Taguig About the job CS CoE Center of Excellence Assistant Manager - Taguig TASQ is looking to hire for the CS CoE Center of Excellence Assistant Manager role ASAP. Position: CS - Center of Excellence Assistant Manager (Taguig) Benefits: ...

CS - Center of Excellence Assistant Manager (Taguig) | Onsite Responsibilities ProcessOptimization: Identifies inefficiencies, streamlines workflows, andenhances service delivery through standardization Technology& Innovation: background in evaluating and integrating new toolslike AI, automation, and analytics to improve customer interactions Training&...

CS - Operational Excellence Assistant Manager (BGC) | Onsite Job Openings CS - Operational Excellence Assistant Manager (BGC) | Onsite About the job CS - Operational Excellence Assistant Manager (BGC) | Onsite Work Setup: Onsite (BGC Taguig) Schedule: Shifting Schedules Responsibilities: ProcessOptimization: Identifies inefficiencies, streamlines...

About the job: CS - Center of Excellence Assistant Manager (BGC, Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities and exposure to multiple accountsWeekends Off Responsibilities: Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances...

CS - Center of Excellence Assistant Manager (Taguig) - Weekends Off Job Openings CS - Center of Excellence Assistant Manager (Taguig) - Weekends Off About the job CS - Center of Excellence Assistant Manager (Taguig) - Weekends Off About the job CS - Center of Excellence Assistant Manager (Taguig) | Onsite Responsibilities: Process Optimization: Identifies...

TASQ Staffing Solutions is looking for a CS - Center of Excellence Assistant Manager in Taguig. This role requires a minimum of 5 years of BPO experience and 4 years of leadership experience. The successful candidate will be responsible for optimizing processes, leading training initiatives, and improving customer experiences. The position offers HMO for the...