consumer customer care associate jobs in Manila

Job Description+Handle customer/client inquiries, service requests, concerns and follow-through through resolution.Maintain accurate client records, trackers, correspondence, agreements and service documentation.Coordinate with sales, property, technical, finance, legal and operations teams to resolve issues.Monitor pending cases, service commitments and...

Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Mandarin Customer Care Associate Company...

Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Mandarin Logistics Customer...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work On-site BENEFITS:...

MicroSourcing International is seeking a remote Claims Associate in Metro Manila who will provide customer service to claimants and support claims processing. You will gather documentation, analyze data, and help resolve issues while maintaining strong communication with stakeholders. The role requires attention to detail, the ability to work independently,...

About the role The Customer Care Associate supports Westside Resort guests and members by managing room and table reservations, responding to inquiries, handling customer concerns, and providing accurate information across front counter, phone, email, SMS, live chat, social media, mobile app, and website channels. The role supports events and promotions...

Provide outstanding service to dental provider offices and customers through inbound phone calls, ensuring each interaction is positive, professional, and aligned with established service processes. Anticipate provider office and customer needs while navigating multiple systems and tools; leverage knowledge of prior interactions to deliver a seamless,...

Roles & Responsibilities These individuals have a working knowledge of one technical skill. They work on routine and non‑routine matters. They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance. Resolves more complex client situations by applying demonstrated knowledge and skills generally...

Company Profile: A well-established global organization in the healthcare sector, committed to delivering quality solutions about medical and healthcare products and services to customers across different markets. With a growing presence in the Philippines, the company is looking for a Mandarin Bilingual professional to become part of its dynamic and...

Firstsource in Taguig is seeking an Associate to join our customer-focused team at Science Hub Tower. You will handle inquiries via phone, email, and chat, resolve issues, and maintain strong product knowledge to deliver exceptional service. The role emphasizes efficient documentation, collaboration with other departments, and ongoing training to enhance...

DescriptionProvide exceptional customer service through various channels including phone, email, and chat.Assist customers with inquiries, problem-solving, and support for their accounts.Collaborate with team members to enhance the customer experience and service delivery.Maintain accurate records of customer interactions and transactions.Identify potential...

About the role The Customer Care Associate serves as the primary point of contact for patients, clients, and visitors of the diagnostic clinic. The position is responsible for delivering excellent customer service by providing a welcoming, professional, and patient-centered experience from initial inquiry and registration through the completion of the...

edamama is the #1 online-to-offline (O2O) platform focused on products and services for parents and families in the Philippines! We're a mama-led company (with dads, aspiring parents, and kid-at-hearts on board too!) on a mission to make parenting easier. Think content, commerce, and community wrapped up in one supportive space. Wereached another milestone...

As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a...

About the role Be the voice of our company by delivering friendly, professional, and solutions-focused support to customers. In this role, you will help resolve inquiries, understand customer needs, and provide the best possible solutions while ensuring a positive customer experience. Key responsibilities Handle customer inquiries in a professional,...

Select how often (in days) to receive an alert: Create Alert As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a...

Enable PH is seeking a Sales Associate (Retail) to act as the bridge between the business and its customers. The role involves engaging customers, offering tailored recommendations, and educating them about products and services. Responsibilities include responding to questions on ecommerce and social media, conducting demos, and staying current on...

Associate - Customer Care - Voice 5A### Associate - Customer Care - Voice 5AApply: Hybrid: 1901-G-Php: G/F 5132 Bld, Alabang, Philippines: Full time: Posted Today: End Date: December 16, 2026 (30+ days left to apply): JR Associate - Customer Care - Voice**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to...

- Respond to inquiries about telecommunications services - Assist with billing, plan, and service concerns - Explain available solutions to customers Qualifications: - At least 6 months of telco BPO experience - Good English communication skills - Willing to work onsite in Makati City (ZIP Code: 1200) Salary Package: Up to PHP 28,000

MicroSourcing International is seeking a remote Claims Associate in Metro Manila who will provide customer service to claimants and support claims processing. You will gather documentation, analyze data, and help resolve issues while maintaining strong communication with stakeholders. The role requires attention to detail, the ability to work independently,...