consumer customer care associate

Metacom Careers is seeking a Customer Service Representative to handle inbound calls for tech and consumer services in Taguig. The role requires high school education and strong English communication, with or without BPO experience.You will assist with account updates, billing, and technical troubleshooting while maintaining a professional, customer-focused...

Work EnvironmentMust be available to work varying shifts, including participation in a rotating 24/7 support schedule.Overtime may be required based on business needs.Key Responsibilities:Respond to customer inquiries, requests, and service-related concerns through voice and non-voice channels (phone, email, and case management systems) in a timely,...

Five Star Solutions is building a dedicated pioneer Customer Care team in the Philippines to support a leading US-based digital parking reservation platform. Our team assists customers with booking transient parking reservations, processing refunds and reimbursements, relocating reservations, reporting parking issues, and answering any other questions...

edamama is the #1 online-to-offline (O2O) platform focused on products and services for parents and families in the Philippines! We're a mama-led company (with dads, aspiring parents, and kid-at-hearts on board too!) on a mission to make parenting easier. Think content, commerce, and community wrapped up in one supportive space. We reached another...

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in the possibility that drives us, but it’s our people that make it happen. At NTT D...

Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short,...

The Customer Care Associate of CW Home Depot will be responsible for accommodating customer concerns and inquiries from the CW Home Depot's customer support hotlines and email based on the Hotline Operator Answer incoming calls from customers, suppliers, internal departments or units Directs call to concerned department, staff, or elevate the critical case...

These individuals have a working knowledge of one technical skill.They work on routine and non routine matters.They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance.Resolves more complex client situations by applying demonstrated knowledge and skills generally acquired through job...

The Customer Care Associate (CA) is entrusted by the management to handle the concerns/needs of the customers, and help in satisfying these customers in a timely and cost-effective manner. The CA is responsible for customer care and back office related activities including, but is not limited to, case escalation, data entry, account and membership...

A Customer Care Associate is expected to manage company’s transportation and shuttle services, answer incoming calls and respond to clients’ emails, manage inquiries and concerns and provide general information to clients and employees with a high level of professionalism and positive attitude. Job Responsibilities: Answer incoming calls and respond to...

The Customer Care Representative plays a vital role in supporting families with booking-related services. This includes handling inbound and outbound communications, processing bookings and cancellations, and assisting with general account and payment queries. The role is focused on delivering service excellence and promoting self-service tools to enhance...

JOB SUMMARY The Customer Care Associate is responsible in processing VIP (hosted) and non-VIP (unhosted) members’ room reservations, table reservations, facilitates telemarketing, handles customer complaints, feedback and all queries in front counter as well as via SMS, phone call, email and live chat (NWR social media, mobile app and website) pertaining...

Position Overview As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we...

Respond to customer inquiries and provide effective solutions in a timely manner.Assist customers via phone, email, or chat, ensuring high levels of satisfaction.Maintain a detailed record of customer interactions and transactions.Collaborate with team members to improve support processes and customer experiences.Educate customers on product features and...

Work Environment Must be available to work varying shifts, including participation in a rotating 24/7 support schedule. Overtime may be required based on business needs.Respond to customer inquiries, requests, and service-related concerns through voice and non-voice channels (phone, email, and case management systems) in a timely, professional, and...

Job Description: Position Overview As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate...

Work Environment Must be available to work varying shifts, including participation in a rotating 24/7 support schedule. Overtime may be required based on business needs. Key Responsibilities Respond to customer inquiries, requests, and service-related concerns through voice and non-voice channels (phone, email, and case management systems) in a timely,...

Job Description Five Star Solutions is building a dedicated pioneer Customer Care team in the Philippines to support a leading US-based digital parking reservation platform. Our team assists customers with booking transient parking reservations, processing refunds and reimbursements, relocating reservations, reporting parking issues, and answering any other...

Position Overview As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we...

Advanced Finance Solutions, Inc. (Skyro)Customer Care AssociateAdvanced Finance Solutions, Inc. (Skyro)National Capital Region (NCR), Mandaluyong CityCandidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on Finance.Fresh Grad / Entry Level specializing in Customer Service or equivalent.ResponsibilitiesAbout the...