command center jobs in Pasig

MERALCO is seeking an Operations Center Management Lead to develop and manage its ICT Command Center and proactive end-to-end event management. The role focuses on Service Level monitoring, measurement and reporting aligned to Meralco’s operational and strategic goals. The candidate should bring extensive ICT lifecycle and enterprise systems experience,...

The Command Center/CCTV Operator is responsible for monitoring CCTV systems, detecting and reporting security incidents, ensuring CCTV equipment is functioning properly, coordinating with Security, IT, and Retail teams, and preparing accurate shift reports. The role requires prompt incident response, strong attention to detail, and effective communication to...

The Operations Center Management Lead is responsible in developing, establishing, managing and leading Meralco’s ICT Command Center and Meralco ICT’s proactive end-to-end ICT Event Management and Service Level monitoring, measurement and reporting that is aligned to business operations and in support to the operational and strategic goals of the company....

Job Description We are looking for a proactive and detail-oriented Data Center NOC (Network Operations Center) Engineer to join our Command Center operations. This role is critical to the real-time monitoring, incident escalation, and hands-on support of our data center infrastructure, including power, cooling, environmental, and network systems. The...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Acquire Intelligence is seeking a Workforce Queue Analyst to monitor and manage real-time contact center queues, ensuring efficient flow and adherence to SLAs. You will adjust agent allocations, communicate status, and produce performance reports to drive improvements. Candidate should have 1–2 years in a real-time/command center role, strong analytics,...

RSD Human Resource Management Consultancy is seeking a candidate for a call center position.Job DescriptionHandle incoming customer calls and provide assistance based on their inquiries. Maintain a high level of customer satisfaction through effective communication. Document and report customer feedback for service improvement. Assist in resolving product or...

Business Process Outsourcing International, Inc. in Metro Manila is seeking a proactive Data Center NOC Engineer to join our 24x7 Command Center. You will monitor, escalate, and support power, cooling, environmental, and network systems in real time. You will analyze operational data, develop procedures, and maintain dashboards and logs to ensure...

As a Product Development Engineer, you will be responsible for product development of high voltage AC-DC and DC-DC solutions. Responsibilities • Product design from conceptualization to mass production. • Circuit design of power electronic components for data center applications with focus on Vienna rectifiers, Totem-pole PFC, LLC and other resonant...

LOCATION Manila, PH POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.    We’re looking for enthusiastic Remote...

Description Power Integrations: A Unique Career Destination for Engineering Talent in the PhilippinesPower Integrations stands apart in the Philippine talent market through its unique combination of power electronics and power semiconductor technology, enabling engineers to work across the complete innovation cycle, from semiconductor device physics to...

Support Services Group Philippines is seeking a Workforce Scheduler to lead centralized workforce planning and scheduling across multiple sites and regions. You will translate demand into optimized schedules, balance capacity and service levels, and support global command-center operations. The role emphasizes intraday monitoring, forecasting accuracy, and...

Support Services Group is seeking a Workforce Scheduler to drive centralized workforce planning and scheduling across multiple sites, programs, and regions. You will translate demand forecasts and constraints into optimized schedules while balancing capacity, utilization, and service-level performance. The role supports the Global Command Center and Real...

San Miguel Integrated Logistics Services, Inc. in the Philippines is seeking a data-driven logistics analyst to support 24/7 operations. You will monitor KPIs, alert operations teams, and analyze historical data to drive improvements across the supply chain. The role requires a bachelor's degree and at least one year of logistics experience; proficiency with...

San Miguel Integrated Logistics Services, Inc. (San Miguel Logistics), a subsidiary of San Miguel Corporation, is one of the Philippines’ leading logistics company that offers full range of transportation and logistics services to meet the needs of modern businesses. Location: What you'll do: Monitor key logistics KPIs to spot trends and identify gaps....

MCI Careers is hiring a Remote Customer Service Agent based in Philippines, Bulacan, Guiguinto. This role requires a strong command of English, previous call center experience, and the ability to work from home. You'll assist customers with inquiries and deliver exceptional service while maintaining accurate documentation. Benefits include HMO coverage and...

Workforce Scheduler This WFM resource is responsible for centralized workforce planning and scheduling across supported sites, programs, and regions. Translate forecasted demand, staffing requirements, business constraints, and operational priorities into optimized schedules while maintaining the right balance of capacity, utilization, and service-level...

Workforce Scheduler This WFM resource is responsible for centralized workforce planning and scheduling across supported sites, programs, and regions. Translate forecasted demand, staffing requirements, business constraints, and operational priorities into optimized schedules while maintaining the right balance of capacity, utilization, and service-level...

Workforce Scheduler This WFM resource is responsible for centralized workforce planning and scheduling across supported sites, programs, and regions. Translate forecasted demand, staffing requirements, business constraints, and operational priorities into optimized schedules while maintaining the right balance of capacity, utilization, and service-level...

MCI is looking for dedicated Remote Sales Representatives to support outbound sales initiatives for various clients. Candidates must have prior call center experience and a high command of the English language. This role involves making outbound calls, identifying customer needs, and achieving sales targets. Successful applicants will enjoy competitive...