command center jobs in Pasig

Position Overview We are looking for motivated remote call center representatives to handle inbound and outbound customer service for a range of clients. The role involves managing customer inquiries, resolving issues, and promoting products while providing exceptional service. Key Responsibilities Handle inbound and outbound calls professionally and...

Acquire Intelligence is seeking a Workforce Queue Analyst to monitor and manage real-time contact center queues, ensuring efficient flow and adherence to SLAs. You will adjust agent allocations, communicate status, and produce performance reports to drive improvements. Candidate should have 1–2 years in a real-time/command center role, strong analytics,...

Provide exceptional customer service to clients in a professional and courteous manner.Handle incoming calls, resolve customer inquiries, and provide information about products and services.Schedule appointments and manage customer accounts efficiently.Collaborate with team members to enhance the overall customer experience.Utilize problem-solving skills to...

Support Services Group Philippines is seeking a Workforce Scheduler to lead centralized workforce planning and scheduling across multiple sites and regions. You will translate demand into optimized schedules, balance capacity and service levels, and support global command-center operations. The role emphasizes intraday monitoring, forecasting accuracy, and...

Workforce Scheduler This WFM resource is responsible for centralized workforce planning and scheduling across supported sites, programs, and regions. Translate forecasted demand, staffing requirements, business constraints, and operational priorities into optimized schedules while maintaining the right balance of capacity, utilization, and service-level...

Command|Link is a global SaaS platform delivering network, voice services and IT security solutions. This 100% remote role centers on owning large backend systems relied on by Fortune 1000 companies, primarily written in Go and Python.You will design, build, and operate service components and data pipelines, mentor peers, and lead incidents to drive...

Support Services Group is seeking a Workforce Scheduler to drive centralized workforce planning and scheduling across multiple sites, programs, and regions. You will translate demand forecasts and constraints into optimized schedules while balancing capacity, utilization, and service-level performance. The role supports the Global Command Center and Real...

RSD Human Resource Management Consultancy is seeking a candidate for a call center position.Job DescriptionHandle incoming customer calls and provide assistance based on their inquiries. Maintain a high level of customer satisfaction through effective communication. Document and report customer feedback for service improvement. Assist in resolving product or...

Workforce Scheduler This WFM resource is responsible for centralized workforce planning and scheduling across supported sites, programs, and regions. Translate forecasted demand, staffing requirements, business constraints, and operational priorities into optimized schedules while maintaining the right balance of capacity, utilization, and service-level...

About the job DevSecOps Engineer - Cloud Infrastructure & Security Job Summary: We are looking for experienced DevSecOps Engineers to integrate security practices into every stage of the software development and deployment lifecycle. This role plays a critical part in designing secure, scalable, and automated infrastructure within a cloud-native...

Key Roles and Responsibilities:-Demonstrated ability to multi-task, prioritize tasks, and consistently meet deadlines on deliverables.Proficient in NICE WFM and ACD systems, with a strong understanding of scheduling or command center operations.Self-starter with a sense of urgency, capable of working effectively under pressure.Professional demeanor with the...

About the Role Are you an experienced BPO Trainer with a deep understanding of the U.S. mortgage and insurance lifecycle? We are looking for an engaging Mortgage & Insurance Trainer to lead, develop, and empower our frontline teams. In this role, you’ll own the end-to-end learning experience—from Training Needs Analysis (TNA) and curriculum design to...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Summary The Workforce Queue Analyst is responsible for real-time monitoring and management of contact center...

Job Overview Serve as the liaison between Records Management and user departments regarding Trial Master files. Apply clinical research Records Management expertise to provide project related assistance across multiple project(s), sites, and project teams. Ensure all work is conducted in accordance with Standard Operating Procedures (SOPs), policies,...

Select how often (in days) to receive an alert: Date: Oct 24, 2026 Location: Manilla, PH Requisition ID: 37771 About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the...

Location: Pasig City Employment Type: Contractual (3 Months) Work Schedule: 3:00 PM - 12:0 AM | Hybrid Job Summary Technical Recruiter combines a headhunter's sharp instincts with the comfort of a tech-savvy talent partner. You'll thrive in a fast-moving, AI-forward environment and enjoy finding, engaging, and winning over top talent, especially...

Location : Pasig City Employment Type : Contractual (3 Months) Work Schedule : 3:00 PM - 12:00 AM | Hybrid Job Summary Technical Recruiter combines a headhunter's sharp instincts with the comfort of a tech-savvy talent partner. You'll thrive in a fast-moving, AI-forward environment and enjoy finding, engaging, and winning over top talent, especially...

Job Description: Basic Purpose/Job Summary To provide basic health care services to employees and assist in implementing the healthcare protocols of the company. Responsibilities: Conducts an initial health assessment of identified employees who need medical care and assistance Prepares an endorsement for the on-site clinic doctor with the medical history...

Your potential has a place here with TTEC’s award-winning employment experience. As a Principal/Senior Network Engineer working remotely within Metro Manila, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work®...

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology...