chat support representative jobs in Makati

ResponsibilitiesRespond to customer inquiries via email and chat ONLY.Provide accurate information about products and services.Resolve customer issues and complaints efficiently.Maintain detailed records of customer interactions.Collaborate with team members to enhance service quality.Meet performance metrics and contribute to team goals.Qualifications /...

ResponsibilitiesAnswer customer inquiries via phone, email, or chatResolve complaints and provide effective solutionsProcess orders, payments, and refundsAssist with product and service supportMaintain accurate customer records in the systemCommunicate clearly and follow company guidelinesUpsell or cross-sell products and servicesCoordinate with other teams...

- Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information. - Refer unresolved concerns to the relevant department or supervisor, following company guidelines. - Keep current with company products, services, policies, and procedures to ensure precise customer assistance. - Stay updated on...

Chat Support Representative – Telco Account | 3 Months BPO Required | ₱30,000 SOB Company: Telesys BPO Location: Makati, Philippines Job Type: Full-Time, On-site, Shifting Schedule Position: Call Center Agent/CSR On-site interview | 1-Day hiring process | Same-day job offer We’re looking for dedicated and customer-focused individuals to join our...

OverviewOpen Door Professionals is looking for tech-savvy, solution-oriented individuals to join our team as Technical Support Agents. This is a great opportunity to grow your career in a supportive environment where your communication skills and technical know-how will make a real impact.ResponsibilitiesAssist clients in resolving technical issues related...

A communications consultancy in the Philippines is seeking detail-oriented individuals for the role of Email & Chat Online Assistants. This non-voice position requires responding to customer inquiries via email and live chat. The company provides comprehensive training, making this role suitable for beginners. Strong attention to detail and basic English...

We are hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with hotel inquiries, reservations, modifications, and cancellations while providing excellent customer service. No prior experience is required as paid training will be provided. Responsibilities Handle inbound customer calls related to hotel...

Metromart is the #1 online grocery platform in the Philippines. We are partnered with the largest supermarkets in the Philippines and over 300 specialty stores, including SM Supermarket, Robinsons Supermarket, Landmark, S&R, The Marketplace, Shopwise, All Day Supermarket, Pet Express, True Value, Handyman, Toy Kingdom and many more. Our service is present...

NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE / TECHNICAL SUPPORT REPRESENTATIVE Looking for your next career opportunity? Pulse Connect is hiring! We’re looking for motivated individuals to join our team as CSR / TSR. QUALIFICATIONS • High School / Senior High School graduates OR • College undergraduates and graduates are welcome • With or without...

Provides customer support services across the order-to-cash process by handling customer inquiries, resolving issues, maintaining customer and master data, supporting business systems and portals, processing orders, coordinating deliveries, and administering contracts and incentives. The role supports multiple global business units and requires strong...

CADENCE RXNot just another PBM Founded in early 2019, Cadence Rx launched an industry-leading peer-to-peer prescription platform created to elevate our clients’ experience within the workers’ compensation market. These goals are achieved through agile responsiveness, advanced technology, and true transparency. Cadence Rx, Inc. is a privately held...

Email Support Representatives – Financial management firm Earn up to PHP 28,000/month for this position 7/F Robinsons Summit Center, Ayala Avenue, Makati, PH QUALIFICATIONS• At least 2 years of experience in customer support for an online product • Good technical skills (able to navigate through smartphone and computer applications) • At least 2...

DescriptionProvide exceptional customer service by addressing technical issues and inquiries.Troubleshoot hardware and software problems efficiently over the phone or via remote support.Document all interactions and solutions provided to enhance the knowledge base.Collaborate with technical teams to escalator issues when necessary.Participate in training...

Provide technical support to customers via phone, email, and chat.Diagnose and troubleshoot hardware and software issues.Assist in the implementation and configuration of products.Educate customers on product features and best practices.Document and escalated unresolved issues to higher-level support.RequirementsEducational Qualifications: High School...

Makati, National Capital Region (NCR), Philippines WHAT WE OFFER Competitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance POSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to...

Duties and Responsibilities: Respond to customer in a timely and accurate way via email or chat, placing orders, inquiring about an order, product information, and general order assistance Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they...

Bellsoftconnect TSR positions typically require applicants to be at least 18 years old, a high school or senior high school graduate, with good English communication skills, basic computer literacy, and a willingness to work shifting schedules, while prior BPO or technical support experience is an advantage but often not required.Unlock job insightsHirer...

On-site - Makati No Exp Required Bachelor Full-time Job Description Job Responsibilities: Technical Troubleshooting Diagnose and resolve issues with hardware (e.g., connectivity, battery, mechanical faults…) Troubleshoot software problems such as app malfunctions, firmware updates, platform usage and integration with PMS & security systems ...

Respond to user inquiries via phone, email, or chat. Diagnose and troubleshoot hardware, software, and basic network issues via phone, remote and onsite. Guide users through step-by-step solutions and provide clear documentation. Escalate complex issues to higher-level support or engineering teams as needed. Install, configure, and update software and...

On-site - Makati 1-3 Yrs Exp Bachelor Contract Job Description Job Title: On-site Desktop Support Lead Job Purpose: To deliver high quality services to the users. This service will include all front-line computing across desktop and laptop installations. To manage the Desktop Support team and expand the delivery capabilities of clients. The applicant will...