boldr jobs in Manila

Boldr is seeking a Team Captain, Technical Support to lead day-to-day operations of the support team, act as a point of escalation for complex issues, and coordinate with clients as needed. The role focuses on people development, performance coaching, training, KPI achievement, QA, and culture building, with a hybrid work setup and emphasis on authentic,...

Boldr is seeking a Team Captain to manage day-to-day team operations. You will act as an escalation point and collaborate with the Client Experience Manager and People Manager to identify growth opportunities for team members. You will drive people management, performance quality, logistics, internal coordination, and external communications to ensure top...

Boldr Impact is seeking a Team Captain, Technical Support to lead and develop a frontline support team, ensuring high-quality service delivery and customer satisfaction. You will coach, manage performance, and drive continuous improvement while upholding Boldr values. The role requires accountable leadership, strong communication, and the ability to operate...

Boldr, a global B-Corp, is seeking a Team Captain, Technical Support to lead a frontline support team in Manila. You’ll drive service delivery, customer experience, and coaching, creating a disciplined, high-performing operation focused on outcomes and client trust. In this role you’ll measure success by KPIs, develop people, manage risk, and push...

Boldr is seeking a Senior Customer Advocate to deliver timely and professional support across inquiries and channels. You will work with internal teams to investigate and resolve customer issues, process orders and account updates, and ensure interactions reflect Boldr's service standards. In this role you will interact with customers, manage tickets,...

Boldr is seeking a Team Captain, Technical Support to lead daily operations, coach staff, and ensure client satisfaction. You will escalate issues beyond frontline agents, collaborate with clients, and drive KPIs with a strong emphasis on growth and development. You will mentor the team, manage performance dashboards, and coordinate with HR for staffing and...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET'S START WITH OUR VALUES Meaningful...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for bolder impact. We employ just over a thousand team members across five...

A LITTLE BIT ABOUT Boldr Boldr is the first global B‑Corp dedicated to delivering world‑class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUES Meaningful...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUES Meaningful...

Job Description: A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. LET’S START WITH OUR VALUES ...

Boldr PH, INC. is seeking an Accounts Receivable Specialist to oversee age receivables, invoicing, and client reporting within a dynamic finance team. You will perform monthly invoicing, manage collections, and ensure timely cash flow while maintaining client experience. The role supports audits and process improvements; requires careful accounting entries,...

Boldr is seeking a Customer Specialist in Manila to provide personalized support to customers, focusing on billing and subscription questions while building strong relationships and contributing to service improvement strategies. You will work with internal teams to ensure seamless experiences, handle complex interactions, assist with promotions and refunds,...

Boldr is seeking a Senior Customer Advocate to engage customers across SMS, email, chat, and phone, delivering accurate information with empathy and professionalism. You will work with internal teams to resolve inquiries and continuously improve the customer experience in a fast-paced, global setting. You will support SaaS products, troubleshoot complex...

Boldr in Manila is seeking an exceptional Senior Manager, Client Experience Excellence to bridge Business Unit strategy and account execution. You will lead a team of Client Experience Managers, elevate operational excellence, and ensure leaders have the capability, confidence, and accountability to succeed in complex SaaS and AI-enabled environments. This...

Boldr is hiring a Senior Customer Advocate who will be the primary contact for customers, supporting inquiries and ensuring a positive experience with our SaaS products. You will own customer communication end to end, provide guidance, and rely on help center resources and predefined workflows to support customers effectively. You will interact with...

Boldr is recruiting a Senior Customer Advocate in Manila to engage with customers, resolve inquiries, and support account or subscription changes. You will work with internal and external teams to deliver a high standard of customer experience and ensure timely resolution. Ideal candidates bring 3+ years in customer support, SaaS experience, and strong...

Boldrimpact is seeking a Senior Customer Advocate in Manila, Philippines. The role involves providing professional assistance to customers via various channels and ensuring high customer satisfaction. The ideal candidate must have at least 3 years of customer support experience, preferably in E-commerce or a digital environment, along with excellent...

Boldr is seeking a Senior Customer Advocate to engage with customers across multiple channels and support them in resolving inquiries about client products and services. You will collaborate with internal teams to ensure timely, professional service and ongoing process improvements, driving positive customer outcomes. You will handle escalations,...