Team Captain, Billing

4 days ago

Manila, Metro Manila, Philippines Boldr Full-time ₱600,000 - ₱900,000/year

Boldr seeks a Team Captain to lead day-to-day management of the client experience team in Manila. You’ll be the escalation point for issues beyond agent authority and collaborate with the Client Experience Manager and People Manager to grow the team.

You will champion Boldr values—Curious, Dynamic and Authentic—driving performance through coaching, training, and KPI attainment while maintaining a positive culture across shifts.