bilingual technical support representative jobs in Pasig

Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation. Assist in maintaining and organizing databases, project files, and system records. Coordinate with cross-functional teams to track the progress of technical projects and tasks. Prepare and manage purchase requisitions,...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

ResponsibilitiesProvide Tier 2/3 support for VoIP, SIP, WebRTC, and other UCaaS-related issues.Troubleshoot network-related problems affecting call quality (jitter, latency, packet loss, etc.).Use tools like Wireshark for deep-dive packet analysis and RCA.Monitor service alerts and incidents via dashboards and monitoring tools.Work closely with product and...

Role: Technical Support Representative (TSR) Description Provide first-line technical support to customers via phone, email, and chat. Answer inbound calls from customers regarding consumer electronics. Provide troubleshooting and technical support for sound systems. Handle warranty concerns and general technical inquiries. Identify and escalation priority...

Join Our Team at Lean Solutions Group (LSG)! Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

Responsibilities Provide technical assistance and support for incoming queries. Document and track issues using ticketing systems. Guide customers through problem-solving processes. Maintain a high level of customer satisfaction. Collaborate with the technical team to resolve complex problems. Qualifications Educational Qualifications: Bachelor’s degree...

Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation.Assist in maintaining and organizing databases, project files, and system records.Coordinate with cross-functional teams to track the progress of technical projects and tasks.Prepare and manage purchase requisitions,...

About Us: Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and...

Home > Jobs > Technical Support Representative Back to all vacancies Technical Support Representative Full Time Employee Job Summary Work with customers across the LinkSquares customer base as a primary technical resource on issues reported with our product portfolio Job Description About Us Outsourced. ph is a leading ISO-certified Philippines offshore...

Provide technical support to customers via phone, email, and chat.Diagnose and troubleshoot hardware and software issues.Assist in the implementation and configuration of products.Educate customers on product features and best practices.Document and escalated unresolved issues to higher-level support.RequirementsEducational Qualifications: High School...

Equipment Provision: BYOD (Bring-Your-Own-Device) The Technical Support Representative II is responsible for providing advanced technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems and provide timely and effective solutions to...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

Qroad Pasig, National Capital Region, Philippines Japanese (Bilingual) Game Support Representative Qroad Pasig, National Capital Region, Philippines Join to apply for the Japanese (Bilingual) Game Support Representative role at Qroad Responsibilities include: Provide high-quality customer support by identifying player issues, addressing inquiries, and...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful, and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide reports...

MCI is seeking a Technical Support Representative in Manila to provide first-level technical assistance across multiple platforms. You will troubleshoot hardware and software, guide customers through configurations, and document all interactions in the ticketing system. The role emphasizes strong communication and a customer-first approach in a fast-paced...

WE'RE HIRING: Customer Service Representative / Technical Support Representative (CSR/TSR) Ortigas, Pasig City | Onsite | Night Shift Join VISAYA, a proudly Filipino-owned company recognized globally for service excellence, innovation, and a culture of malasakit. We're looking for customer-focused and tech-savvy professionals to provide first-line...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

About Transcosmos At Transcosmos, our mission is to leverage customer insights to always be clients’ most trusted partner. As an Asian‑originated company, our vision is to create a global society where everyone is equal and treated with respect. Qualifications Graduate of a Bachelor's degree in Computer Science, IT, or a related field, with at least 6...

WE'RE HIRING: Customer Service Representative / Technical Support Representative (CSR/TSR) Ortigas, Pasig City | Onsite | Night Shift Join VISAYA, a proudly Filipino-owned company recognized globally for service excellence, innovation, and a culture of malasakit. We're looking for customer-focused and tech-savvy professionals to provide first-line customer...