Hotel Sales Manager
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Key Responsibilities
- Identify and develop new business opportunities through calls, emails, client visits, referrals, networking, and other sales activities.
- Promote hotel rooms, function spaces, event packages, F&B offerings, and other hotel services.
- Build and maintain strong relationships with corporate clients, travel agencies, event organizers, and other business partners.
- Conduct sales calls, client meetings, presentations, site inspections, and property tours.
- Prepare quotations, proposals, contracts, and other sales-related documents.
- Follow up on leads, inquiries, quotations, and proposals to convert opportunities into confirmed bookings.
- Achieve individual and team sales targets, revenue goals, and other assigned KPIs.
- Coordinate with Reservations, Front Office, F&B, Events, and other departments to ensure client requirements are properly handled.
- Maintain accurate records of clients, leads, sales activities, and confirmed bookings.
- Monitor market trends, competitor activities, and potential business opportunities.
- Participate in sales promotions, trade shows, networking events, and hotel marketing activities.
- Handle client concerns professionally and coordinate with relevant departments for proper resolution.
- Conduct account visits and maintain regular communication with existing clients to encourage repeat business.
- Prepare daily, weekly, and monthly sales reports for the Sales Manager.
- Assist in developing sales strategies and promotional activities to increase hotel revenue.
- Ensure all sales activities comply with hotel policies, procedures, and service standards.
- Perform other duties assigned by the Sales Manager or management.
Qualifications:
- Bachelor's degree in Hospitality Management, Tourism Management, Marketing, Business Administration, or a related field.
- Sales, hospitality, customer service, or internship experience is an advantage.
- Excellent communication, presentation, and interpersonal skills.
- Strong customer service and relationship-building skills.
- Goal-oriented and willing to work toward sales targets.
- Proficient in Microsoft Office applications.
- Willing to conduct client visits and participate in sales activities outside the hotel.
- Willing to work flexible hours, weekends, and holidays when required. Skills and Competencies
- Strong communication and negotiation skills.
- Customer-focused and professional.
- Confident in dealing with clients and business partners.
- Strong networking and relationship-building abilities.
- Organized and detail-oriented.
- Self-motivated and results-driven.
- Good time management and follow-up skills.
- Ability to work independently and as part of a team.
- Ability to work under pressure and meet deadlines.
- Professional appearance and positive attitude. Pay: Php30,000.00
- Php40,000.00 per month Work
Location:
In person
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