Territory Manager

, PhilippinesJob Family Group:Commercial and Retail, Sales & MarketingWorker Type:RegularPosting Start Date:November 12, 2025Business unit:Downstream and RenewablesExperience Level: Early CareersJob Description: What you'll be doingAs a Territory Manager, you will be tasked with the following accountabilities:Ensure that the management and operational activities of the Territory will lead to additional and sustainable growth in value, volume, reputation, and brand equity for Shell and that the customer experience at the Shell mobility sites will consistently be the best in the industryDevelop, lead, and manage a Territory of Retailers to ensure delivery of Shell's Customer Commitment and Sales & Operations targets, while maintaining positive relationships with Retailers to achieve and maintain top class site performance (including business counselling to underperforming sites)Manage and maintain the Territory Plan through a Retailer Master Plan for all sitesEnsure that the Retailer trains and develops their staff and understands the importance of People in delivering the Customer Commitment and complying to Site Operations/HSSE standards, contracts, and manualsDevelop and maintain a strong HSSE culture and ensure that Retailers also place priority on HSSEEnsure consistent delivery of Shell's Customer Commitment across the Territory through operational excellence in site operational standards, including adherence to HSSE and Shell Business Principles, across the total network (CO and DO as appropriate)Improve Customer Satisfaction in the Territory through enhancement of people competencies/skills and use of customer feedbackDevelop Retailer succession plans within the Territory ensuring Retailer pipeline is in place through active participation in recruitment and selection processes, and correct allocation of sites (also through participating in the attraction and selection of Retailers)Ensure that the retailer trains and develops their staff, and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools (Retailers People Pack) and processes as appropriateDevelop (with Sales & Operations Manager) and deliver annual District sales targets and planManage prices within network of sites in order to optimize value and volume growth for the businessManage renewal, disposal and new business as guided by Network within TerritoryIdentify growth opportunities in Fuels, Convenience Retail, and LubricantsSet Retailer Business Plans to deliver sales and profitability represented in annual T&RGrow the Retailer partners' business alongside growing of Shell business by implementing together innovative programs and activities and providing the partners with fair and rightful share of the benefits derivedReview Retailers' P&L statements, and support Retailer to develop action plans to close performance gapsLiaise and collaborate with other Mobility departments (e.g., Network, Marketing, Convenience Retail, Fleet Solutions), Functions (e.g., Finance, HR, Legal, Customer Operations), Trading & Supply (e.g., VMI, RT, Supply Ops) and other COBs (e.g. CF, GL) to meet cross-Enterprise objectivesEnsure delivery of a competitive pricing position through fuels pricing proceduresPlan and conduct site visits in accordance with Call Planning Cycle toolImplementation and support Marketing and Network initiativesEnsure that the Mobility sites comply to credit terms and meet credit targets set to ensure that financial risk and exposure are within controlEnsure that site system automation capabilities are fully utilizedBe aware of competitor activities, provide timely feedback to management and propose, plan and implement counter-measuresSupport all Convenience Retailing marketing and promotional initiatives and focus on outlet compliance to merchandising, plan grams, pricing and sales reportingEnsure optimization of product distribution to outlets, by making sure that appropriate stock levels are maintained at outlets through effective preplanning or timely sales reporting for VMI stations to plan and anticipate cyclical trends and ensure outlets are adequately stocked to cater for any surge in demandIdentify suitable sites for implementation of HSC (Helix Service Centres) and Shell Manual car wash centres and to ensure that all HSCs and Manual car wash centres comply with set operating standardsEnsure that only Shell lubricant and specialties products are sold in the stationsInitiate and implement AFS (active forecourt selling) programmes at selected sitesWhat you bring We are exploring to speak to individuals with the following:Selling and NegotiationValue SellingNegotiation and Sales BehaviorsChannel ManagementRoute to MarketPartner Value Proposition and DevelopmentProducts, Programs, Services and LogisticsCommercial Economic AcumenValue Chain UnderstandingManaging Customer ExperienceRetail Site Operations including HSSEManage Site Operating Standards and ProcessesRetail Principles and ProcessesCandidate must be willing to be assigned anywhere in the PhilippinesWhat we offerYou bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.Progress as a person as we work on the energy transition together.Continuously grow the transferable skills you need to get ahead.Work at the forefront of technology, trends, and practices.Collaborate with experienced colleagues with unique expertise.Achieve your balance in a values-led culture that encourages you to be the best version of yourself.Benefit from flexible working hours, and the possibility of remote/mobile working.Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world.Take advantage of paid parental leave, including for non-birthing parents.Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.Grow as you progress through diverse career opportunities in national andinternational teams.Gain access to a wide range of training and development programmes.We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.Shell in The PhilippinesShell Pilipinas Corporation (SPC) is primarily engaged in the importation and marketing of gasoline, diesel, jet fuel, fuel oil, lubricants, bitumen, and other petroleum products. We are led by an experienced management team supported by a highly skilled and highly motivated workforce. Our organizational structure is based on a lean and fit-for-purpose design, which facilitates a high level of employee empowerment and engagement between management and front-liners. PSPC has been able to retain and develop talent through our commitment and focus on people. -DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.