Customer Service Representative
1 week ago
We are looking for a Customer Service Representative to join our onsite team in Angeles City If you have a talent for customer service, enjoy upselling, and want to work with an Australian account focused on water products, this is the role for you.
Key Responsibilities:
- Handle inbound and outbound calls professionally for Australian customers
- Provide excellent customer service and resolve inquiries efficiently
- Understand customer needs and recommend suitable water products or services
- Upsell and cross-sell water products, plans, or upgrades when appropriate
- Accurately document customer interactions and transactions
- Meet or exceed sales, quality, and performance targets
Qualifications:
- Minimum 1 year experience in customer service, sales, or upselling (BPO experience preferred)
- Strong communication, persuasion, and interpersonal skills
- Target-driven, motivated, and a team player
- Can start immediately
Location: Onsite – Angeles City, Pampanga
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