Technical Support Representative

6 days ago

Cebu City, Central Visayas, Philippines Ionos En Full time

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.


We power the people who power the Internet.

Like tech, entrepreneurship, and working on a multinational team? You'll feel at home at IONOS.

Who we are

With over 8 million customer contracts, IONOS is one of the world's leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools. IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees.

Who we're looking for

Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online.

TECHNICAL SUPPORT REPRESENTATIVE

Qualifications:

  • At least 2nd year College Level or Graduate of any 2-year course

  • At least 6 months sales/customer service experience is an advantage

  • Knowledge in Website Development, Webhosting and Wordpress is an advantage

  • Content Management System is an advantage

  • Basic email knowledge and troubleshooting is an advantage

  • Excellent English Communication Skills

  • Ability to remain calm and professional in all circumstances

  • Highly Motivated and Target Driven

  • Willing to work on shifting schedules

  • Solutions-oriented

Job and Company Highlights

  • Competitive salary + bonuses + unlimited commission

  • Generous paid time off

  • Healthcare and Life Insurance coverage on day 1

  • Above industry standard company and statutory benefits

  • Monthly and Quarterly Engagement Activities

  • Work-Life Balance

  • Training and Development

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. 

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.

  • Technical Support Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines TTEC Full time

    Your potential has a place here with TTEC's award-winning employment experience. As aTechnical Support Representative working onsite in Cebu,you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it allWe're...

  • Customer / Technical Support Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Thrive Technologies Inc. Full time

    Note:Onsite for 6 months and can be allowed to work from home if they pass 6 month evaluation.How to Apply:Copy and Paste the Link below in the browser to generate the application form:Rate: Php 25,000 PHP/monthNon-taxable allowance PHP 3,000.00Private Medical Plan subsidy upon regularizationCombined annual paid 10 Vacation Leave and 6 Sick Leave (SL)...

  • L3 Technical Support Representative

    6 days ago

    Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • L3 Technical Support Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Technical Support Representative

    6 days ago

    Cebu City, Central Visayas, Philippines Lexmark Research & Development Corporation Full time

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

  • Technical Support Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Valor Full time

    VIRTUAL PROCESS OR ONE DAY PROCESS ONSITE AT IT PARK CEBU CITYJob Responsibilities:Provide post-sales customer service and/or troubleshooting support through email/phone/chat to advertising customers and offer consultative support.Educate customers on support options, and the steps being taken to resolve the issue, including online tutorials, in-store...

  • Technical Support Representative 1

    6 days ago

    Cebu City, Central Visayas, Philippines DexCom Full time

    The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...

  • Technical Sales Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Avenida Verde Inc. Full time

    Interested in working with people and animals? Do you enjoy travel and commissions? Then this position is for YOUNuevo Milenio Inc., an animal nutrition and solutions provider, is looking for Technical Sales Representatives to promote, share, and offer the products of the company. The role supports the company's success by driving and achieving sales...

  • Technical Support Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Helpware Full time

    About UsHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

  • Spanish Bilingual Representative

    3 days ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time

    Company DescriptionStrategic Office Support Inc. specializes in providing comprehensive back-office outsourcing solutions tailored to meet the unique needs of the healthcare industry. With expertise in medical staffing and virtual assistant services, the company is dedicated to improving efficiency and streamlining administrative processes for healthcare...