Business Excellence Officer
7 days ago
Job description
Please apply directly in the Job Ad, and share your updated CV (w/ active contact details). I'll send you the JD in response to your intent to apply.
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- Job Title: Operations Excellence Specialist/Officer
- Reports To: Assistant Manager, Operations Excellence
- Full remote, US Time zone
- Permanent, Full-time
- US Insurance knowledge, Project management (preferred PMP), Lean Principles, Business Analytics
You will support the buildout and professionalization of operational excellence within Service Delivery Units. This role supports Operations leadership with defining standards for customer experience, quality of products/service delivered, procedure documentation, and training to enhance quality and improve client experience.
Responsibilities:
- Standard/Procedure Development
- Project Support & Execution
- Teamwork and Collaboration
Qualifications:
- 4+ years' experience in a business or professional environment with 2+ years insurance experience (P&C preferred)
- Project management and Lean education
- Change management, a plus
- Lean Six Sigma Green Belt, preferred
- Bachelor's degree holder
Job Types: Full-time, Permanent
Pay: Php70, Php80,000.00 per month
Work Location: Remote
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