Business Excellence Officer

1 week ago


Philippines People Matter PH Full time ₱960,000 per year

Job description

Please apply directly in the Job Ad, and share your updated CV (w/ active contact details). I'll send you the JD in response to your intent to apply.

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  • Job Title: Operations Excellence Specialist/Officer
  • Reports To: Assistant Manager, Operations Excellence
  • Full remote, US Time zone
  • Permanent, Full-time
  • US Insurance knowledge, Project management (preferred PMP), Lean Principles, Business Analytics

You will support the buildout and professionalization of operational excellence within Service Delivery Units. This role supports Operations leadership with defining standards for customer experience, quality of products/service delivered, procedure documentation, and training to enhance quality and improve client experience.

Responsibilities:

  • Standard/Procedure Development
  • Project Support & Execution
  • Teamwork and Collaboration

Qualifications:

  • 4+ years' experience in a business or professional environment with 2+ years insurance experience (P&C preferred)
  • Project management and Lean education
  • Change management, a plus
  • Lean Six Sigma Green Belt, preferred
  • Bachelor's degree holder

Job Types: Full-time, Permanent

Pay: Php70, Php80,000.00 per month

Work Location: Remote



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