Operations Manager

4 days ago

Bohol, Philippines Michigan Solutions Full time ₱900,000 - ₱1,200,000 per year

JOB SUMMARY: The Operations Manager is responsible for overseeing day-to-day business operations across multiple departments. This role ensures that business processes run efficiently, resources are effectively managed, and company standards are consistently met. Key responsibilities include planning, implementing, and optimizing operational strategies, ensuring compliance with policies, and driving continuous improvement. The Operations Manager also plays a vital role in fostering employee engagement, enhancing customer satisfaction, and achieving financial and productivity goals.

The Operations Manager is responsible for upholding brand standards, delivering exceptional customer service, fostering employee engagement, increasing revenues, and maintaining optimal departmental efficiency.

Main Duties


• Oversee and coordinate activities across multiple departments to ensure smooth business operations.


• Develop and implement operational policies, procedures, and strategies to enhance efficiency.


• Ensure compliance with organizational standards, regulations, and industry best practices.


• Lead and mentor department heads and teams, providing support and guidance as needed.


• Monitor and manage budgets, resources, and financial performance to optimize profitability.


• Establish performance goals and regularly review progress with teams.


• Ensure excellent customer service standards are delivered consistently.


• Identify and implement process improvements to enhance productivity and service delivery.


• Prepare reports and present operational performance updates to senior management.


• Respond to organizational changes and business needs in a proactive manner.

MANAGING AND CONDUCTING HUMAN RESOURCES ACTIVITIES


• Collaborate with HR in recruiting, onboarding, and training new employees.


• Oversee employee performance evaluations and professional development initiatives.


• Foster a positive work culture and manage employee relations effectively.


• Resolve inter-departmental conflicts and support employee well-being.


• Ensure teams have the necessary tools, training, and resources to perform effectively.

Administration

· Ensure that all company activities and standards align with organizational goals, policies, and procedures. Maintain compliance with legal, financial, and industry regulations, and ensure smooth documentation and reporting.

Customer Service

Promote a customer-focused environment across the company. Address client and customer inquiries or complaints in a professional and timely manner, ensuring a high level of satisfaction. Maintain strong professional relationships with clients, partners, and stakeholders.

Financial

Work with finance teams to prepare budgets and forecasts.


• Analyze business performance metrics to support strategic decision-making.


• Manage costs effectively while meeting service and quality standards.


• Identify opportunities for revenue growth and cost optimization.


• Ensure compliance with company financial policies and procedures.

Other Duties

Comply with company policies, health and safety standards, and legal regulations. Maintain professionalism and represent the organization positively. Attend training sessions, meetings, and company events as required. Undertake any additional responsibilities assigned by senior management

  • Senior Operations Manager

    4 days ago

    Bohol, Philippines TaskUs Full time ₱1,200,000 - ₱2,400,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Senior Operations Manager

    4 days ago

    Bohol, Philippines RSD Human Resource Management Consultancy Full time ₱2,160,000 per year

    Requirements:At least 5 years of operations management experience; handled at least 600 FTEs with an excellent track record of meeting targetsAt least College GraduateJob Type: Full-timePay: Up to Php180,000.00 per monthBenefits:Paid trainingEducation:Bachelor's (Preferred)Experience:Senior Operations Manager: 5 years (Preferred)Work Location: In person

  • Operations Manager | Bohol

    2 weeks ago

    , Bohol, Philippines TaskUs Full time

    Overview Join to apply for the Operations Manager | Bohol role at TaskUs . About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the...

  • Operations Manager

    5 hours ago

    Bohol, Central Visayas, Philippines TaskUs Full time $104,000 - $130,878 per year

    About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

  • Housekeeping Manager Bohol Based

    4 hours ago

    Bohol, Philippines Astoria Hotels and Resorts Full time ₱900,000 - ₱1,200,000 per year

    Manage Housekeeping Department operations according to set departmental targets and objectives, budgets, and policies and proceduresEnsure consistently high operating standards in every area of HousekeepingImplement Housekeeping policies and procedures effectively including Health and Safety and SecurityMonitor the performance of all team members and ensure...

  • Food and Beverage Manager

    1 week ago

    Bohol, Philippines Amorita Resort Full time ₱800,000 - ₱1,200,000 per year

    Job description:The F&B Manager contributes to company's success by managing the operation of all dining establishments. Ensuring the efficient and exceptional service of food and beverages, managing staff and maintaining high standards of quality. Also collaborate with vendors, handle inventory and strive to enhance overall guest satisfaction. Your...

  • Senior HR Manager

    4 days ago

    Bohol, Philippines Teamficient Full time ₱10,200 - ₱12,000 per year

    Senior HR Manager (Remote)Location: RemoteEmployment Type: Full-TimeExperience Level: 5 yearsCompany: TeamFicient - Salary Range: $850 to $1000 (negotiable for highly experienced candidates)Work Schedule:Time Range: Between 7 AM – 7 PM CST (Graveyard shift)Working Hours: 9 hours per day (8 working hours + 1-hour break)Days Off: TBD (2 days per week)Why...

  • Housekeeping Manager

    1 week ago

    Panglao, Bohol, Philippines Astoria Hotels and Resorts Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionManage Housekeeping Department operations according to set departmental targets and objectives, budgets, and policies and proceduresEnsure consistently high operating standards in every area of HousekeepingImplement Housekeeping policies and procedures effectively including Health and Safety and SecurityMonitor the performance of all team...

  • Resort Manager

    6 days ago

    Panglao, Bohol, Philippines Eden's Garden, s.r.o. Full time ₱800,000 - ₱1,200,000 per year

    ABOUT EDEN'S GARDENEden's Garden is a company based in the European Union, in the Czech Republic. The owners are a Czech–Filipino couple, Eden and Ondrej Pohan.In the Czech Republic, we currently employ more than 50 Filipino staff across various positions in our wellness and spa business, making us one of the largest employers of Filipinos in this sector...

  • Recruiter

    4 days ago

    Bohol, Philippines Lewis Personnel Management Full time ₱600,000 - ₱1,200,000 per year

    About the RoleWe are looking for an experienced Senior Recruiter with a strong background in Technology, Finance, and Operations hiring. This role goes beyond recruitment delivery and involves active participation in client engagement to ensure seamless hiring processes.Key ResponsibilitiesManage end-to-end recruitment for roles across Technology, Finance,...