AU Loan Processor

Shape mortgage journeys with accuracy and impact

Turn numbers, valuations, and loan details into opportunities that cross borders. This role lets you navigate Australian mortgage processes while staying rooted at home, building expertise that puts your career on the global map. From retention pricing to settlement, you'll shape property finance journeys and grow into the next level of your profession.

Job Description

As a Loans Processor - Pre-Credit (AU Mortgage Loans), you will manage pre-credit loan processing tasks including retention pricing, valuations, data entry, and post-settlement support, ensuring accurate and timely preparation of loan applications.

Job Overview

Employment type: Full-time

Shift: Day shift

Salary: PHP 50,000 to PHP 60,000

Work setup: Permanent WFH

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Day shift schedule
• Fixed weekends off
• Internet allowance
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Minimum 2+ years of end-to-end Australian mortgage loan processing experience (from application to settlement)
• Strong understanding of pricing policy, valuation ordering, retention workflows, and compliance packaging
• Excellent working knowledge of common CRMs such as Mercury, FLEX, SalesTrekker, or Symmetry
• Background in loan documentation review, credit assessment, or broker support is highly advantageous
• Highly organized with a keen eye for accuracy and process improvement
• Excellent written and verbal communication skills, with the ability to coordinate effectively with brokers and lenders
• Resourceful, commercially minded, and eager to learn in a fast-paced, client-driven environment
• Bachelor's or College Degree in any field
• A collaborative team player who learns quickly, communicates clearly, and takes ownership of deliverables
• Exercises sound judgment and accountability in handling sensitive loan data and client information

Your Daily Tasks

• Conduct retention pricing of existing client book
• Prepare servicing calculators for brokers
• Send welcome emails and initial data requests to new clients
• Enter data for new clients and update existing client records
• Request, index, and organize supporting documents, identifying missing items
• Request pricing discounts from lenders and order valuations
• Organize property reports and prepare broker tools like Quickli, strategy sheets, and loan options mud maps
• Draft lender application notes and support brokers with lender option prep
• Call lenders for updates and assist with post-settlement loan account summaries
• Prepare detailed post-settlement breakdowns for clients
• Assist in preparing and managing discharge forms for settlements

About the Client

Our client is a dynamic Australian mortgage brokerage dedicated to helping clients secure the best property finance solutions. Known for their innovative approach and customer-first service, they guide individuals and families through the complexities of loan applications with precision and care. By joining their team, you'll become part of a forward-thinking company that values collaboration, accuracy, and growth-making a difference in the world of property finance.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra