End-to-End Loans Processor

Be the driving force in property finance

Take your mortgage processing career to the next level with a role that combines global exposure and professional stability. This is your chance to make an international impact while staying in the Philippines, mastering the Australian mortgage industry, and leaving a mark in the world of property and finance.

Job Description

As an
End-to-End Loans Processor,
you'll handle the complete precredit loan processing cycle, from valuations to compliance documentation. You'll also manage client retention workflows, ensuring every customer continues their property journey with seamless service and trusted financial guidance.

Job Overview

Employment type: Full-time

Shift: Day Shift

Salary: Up to PHP 80,000 + Sign-on bonus

Work setup: Permanent WFH

Exciting Perks Await

• Competitive Salary Package with Signing bonus
• Permanent WFH arrangement
• HMO coverage upon regularization
• Day shift schedule
• Fixed weekends off
• Emapta laptop with extra monitor and peripherals
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit
  
  )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Minimum 2 years' experience
  in
  end-to-end Australian mortgage loan processing
• Strong grasp of pricing policy, valuation ordering, retention workflows, and compliance packaging
• Excellent working knowledge of common
  CRMs (e.g., Mercury, Flex, SalesTrekker, Symmetry)
• Strong attention to detail and organizational skills-you catch errors others miss
• Clear and confident written English, capable of liaising with lenders and brokers professionally
• Demonstrated ability to take ownership of tasks and work independently
• Bachelor's degree required
• Experience in managing trackers and working with multiple systems at once

This role is ideal for you if you:

• Are an experienced AU mortgage loan processor who prefers owning your workflow
• Thrive in a back-end execution role with minimal hand-holding
• Are seeking a stable, long-term role where you can just get on with the job
• Enjoy structured work and are confident making judgment calls using experience
• Want to contribute to a growing business without people management responsibilities

Your Daily Tasks

• Send welcome emails and initial data requests to new clients
• Enter new client data and update existing client records
• Index and organize supporting documents; identify and follow up on missing items
• Request pricing discounts from lenders, order valuations, and organize property reports
• Draft lender application notes and support brokers with lender option preparation based on templates
• Prepare initial broker tools (e.g., Quickli, strategy sheets, and loan options mud maps)
• Assist in preparing, assessing, and submitting home loan applications via Broker CRM and ApplyOnline
• Prepare complete loan packages, including the Statement of Advice, NCCP documents (Preliminary Assessment, Credit Proposal Disclosure), and application forms
• Liaise with clients, brokers, and lenders to finalize loan applications
• Coordinate with assessors to manage and resolve exceptions when required
• Call lenders to follow up on application progress and provide status updates
• Contact lenders prior to settlement to confirm authorities and readiness
• Prepare post-settlement summaries for clients, outlining loan structures
• Manage and prepare discharge requests for settlements
• Monitor all active applications daily and provide progress reports
• Handle loan maintenance tasks for existing settled clients, including retention pricing

About the Client

Our client is
a highly respected Australian-based mortgage broking and buyers' agency firm
supporting professionals, home buyers, and investors in reaching their property and financial goals. Built by industry leaders who turned personal success into a business model, they offer strategic property finance expertise, high-growth investment support, and an empowering environment for global professionals looking to thrive in real estate and finance-without leaving home.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as
one of the Top 20 Dream Companies of Filipinos in 2024
, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #
EmaptaEra