Seasonal Chat Customer Service Representative
4 days ago
Your potential has a place here with TTEC's award-winning employment experience. As a Seasonal Chat Customer Service Representative working onsite in Pasay, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pasay, Monday to Friday from 10am to 3pm at Ground Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City
What You'll Do
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication only
What You Bring to the Role
- Completed senior high school or two years in college
- At least 6 months of customer service experience.
- Recognize, apply and explain your product or service knowledge.
- Computer experience
What You Can Expect
- Get Php 9,000* Completion Bonus (*terms and conditions apply)
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
A Bit More About Your Role
We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to the account Team Leader. You'll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
-
Chat Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines Percepta Full time ₱150,000 - ₱250,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Chat Customer Service Representative working onsite in Pasay, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...
-
Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines Gloss and Lace,Inc Full time ₱264,000 per yearJob Overview:As a Customer Service Representative (Chat Support), you will be responsible for providing exceptional chat support to our customers via chat. You will be assisting with inquiries, resolving issues, and providing product information. As a CSR-Chat Support you must have excellent communication skills, a passion for customer service, and the...
-
Seasonal Customer Service Agent
1 week ago
Mandaluyong City, National Capital Region, Philippines SmartChannel Pty. Ltd. Full time ₱900,000 - ₱1,200,000 per yearPosition: Seasonal Customer Service AgentWork set-up: Hybrid (1x onsite & 4x work from home)Schedule: Day ShiftDuration: October 2025 to March 2026In this role, you'll be the first point of contact for our customers—assisting them via phone, email, and live chat. From handling product inquiries and order updates to resolving returns and warranty concerns,...
-
Chat Support Representative
4 days ago
Quezon City, National Capital Region, Philippines GameOne PH Full timeHIRING: Chat Support RepresentativeLocation: On-site – Cubao, Quezon CityWe're looking for a Chat Support Representative to handle customer inquiries, product concerns, and returns — mainly for electronics and gadgets.Qualifications:With experience in chat or email support, customer service, or handling returnsBackground or knowledge in electronics and...
-
Customer Service Representative – Mandarin
2 weeks ago
Makati City, National Capital Region, Philippines Musa's Group Full time ₱900,000 - ₱1,080,000 per yearAbout the RoleWe are looking for a motivated and customer-focused individual to join our team as aCustomer Service Representative. In this role, you will support our clients by providing excellent service through phone, email, and chat, with a focus on customers in Mandarin-speaking markets.Key ResponsibilitiesRespond promptly to customer inquiries via...
-
Customer Service Representative
1 week ago
Makati City, National Capital Region, Philippines East West Banking Corporation Full time ₱800,000 - ₱1,200,000 per yearAbout the JobLocation: Makati CityCorporate Title: Customer Service RepresentativeWork Arrangement: OnsiteOur Customer Service team is looking for experienced professionals to join us in Makati City with the role of Customer Service Representative.In this role you will be the primary point of contact for addressing and facilitating all customer inquiries,...
-
Makati City, National Capital Region, Philippines First Power Solar Inc. Full time ₱15,000 - ₱30,000 per yearWe are looking for a Thai-speaking customer service representative to assist our customers with inquiries, concerns, and support requests. The ideal candidate should be fluent in both Thai and English and be able to deliver excellent customer service via chat.
-
Customer Service Representative
1 week ago
Quezon City, National Capital Region, Philippines RC Full time ₱150,000 - ₱250,000 per yearAnswer calls in native language and/or English based on the needs of the account, who have specific inquiries and resolve issues/concernsBuild customer's interest in the services and products offered by the company;Provide personalized customer service of the highest level;Other tasks / functions that may be assigned by the company as per business...
-
Chat Support Representative
3 days ago
Makati City, National Capital Region, Philippines Percepta Full time ₱150,000 - ₱250,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...
-
Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines LogiScale Inc. Full time ₱250,000 - ₱500,000 per yearWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about assisting customers, resolving inquiries, and ensuring a positive experience for all.KEY RESPONSIBILITIES:Manage a high volume of incoming calls, emails, and online chats from customers who are placing orders, inquiring ...