Operations Manager 6

This a Philippine-based position;

NOT a US based position and the pay rate is not in US currency.

POSITION TITLE:

Operations Manager

ALTERNATE TITLE(S):

Fleet & Dispatch Operations Manager, Logistics Supervisor

COMPANY:

Rite Way Freight Carrier Dispatch Services

DIVISION:

Operations

DEPARTMENT:

Dispatch, Logistics & Compliance Coordination

UNIT:

Freight Carrier Support Services

BENEFITS PACKAGE:

Not eligible – Independent Contractor (W8BEN)

WORK SCHEDULE:

Full-Time | Monday – Friday, 8:00 AM – 5:00 PM | 40 hours per week

ACCOUNTABLE TO:

Chief Operations Officer (COO)

ACCOUNTABLE FOR:

Managing daily dispatch operations, load coordination, team support, client communication, and ensuring compliance with industry standards and federal requirements

CLASSIFICATION:

Independent Contractor – W8BEN

COMPENSATION:

₱283.63 PHP per hour | ₱11,347 PHP per week (based on 40 hours) (this is not USD)

EMPLOYMENT TYPE:

Fully Remote | International

ANTICIPATED TRAVEL:

None

ABOUT RITE WAY FREIGHT CARRIER DISPATCH SERVICES:

Rite Way Freight Carrier Dispatch Services is a professional dispatch management company dedicated to helping independent truckers and freight carriers maximize revenue and minimize downtime. We provide back-office support, real-time route optimization, and 24/7 dispatch services so our carrier partners can focus on what they do best—driving.

With a strong foundation built on reliability, transparency, and logistics expertise, we are trusted by drivers across the U.S. to manage lanes, book profitable loads, and handle all communication with brokers and shippers. Learn more at 

SUMMARY OF POSITION RESPONSIBILITIES:

The Operations Manager oversees daily workflow and dispatch coordination activities across Rite Way's carrier network. This includes supervising dispatchers, confirming broker load assignments, optimizing carrier schedules, and ensuring compliance with FMCSA regulations. The Operations Manager is responsible for driving efficiency, managing communication, and ensuring operational excellence from a remote position.

SCHEDULED DUTIES AND RESPONSIBILITIES:

• Oversee day-to-day dispatch operations, ensuring efficiency and service reliability
• Supervise and support remote dispatch staff and logistics assistants
• Assign loads to carriers and ensure timely communication with brokers and drivers
• Monitor TMS tools, load boards (e.g., DAT, Truckstop), and driver tracking platforms
• Resolve issues related to route delays, equipment breakdowns, or documentation discrepancies
• Communicate professionally with shippers, receivers, and partners as needed
• Ensure proper documentation of BOLs, rate confirmations, and dispatch notes
• Maintain compliance files (MC/DOT numbers, insurance, IFTA, ELD reports)
• Track KPIs such as on-time delivery, driver utilization, and carrier revenue performance
• Train new team members and implement process improvements

UNSCHEDULED DUTIES AND RESPONSIBILITIES:

• Cover open shifts or emergencies due to absences or peak workloads
• Assist with dispute resolution between drivers and brokers
• Participate in client onboarding calls or operational planning sessions
• Identify opportunities to improve service delivery, routing efficiency, or carrier retention

PHYSICAL DEMANDS:

• Prolonged periods sitting at a desk and working on a computer
• Frequent digital communication via Slack, Zoom, email, and dispatch software

WORKING CONDITIONS:

• 100% remote
• Fast-paced, deadline-driven dispatch environment
• Must have access to a reliable computer, internet connection, and quiet work area

REQUIRED QUALIFICATIONS:

• Strong understanding of freight dispatching and logistics workflows
• Proficient in English (verbal and written)
• Tech-savvy with the ability to use Google Workspace, TMS platforms, and load boards
• Minimum 1 year of experience in dispatching, logistics, or remote operations coordination
• Reliable, self-directed, and organized with strong time management skills

PREFERRED QUALIFICATIONS:

• Experience dispatching dry van, reefer, or flatbed freight
• Knowledge of FMCSA regulations, BOLs, rate confirmations, and MC/DOT compliance
• Prior experience using systems like DAT, , and ELD monitoring platforms
• Experience working in a U.S.-based freight dispatching or brokerage company

LOCATION:

Remote – International (W8BEN Contractor)

COMPENSATION:

PHP per hour | $200/week (40 hours/week)