Café and Shop Manager
1 week ago
Who Are We?
Bookshop and Cafe (seating capacity 30 pax) with service charge
A cafe and retail bookshop inside an art gallery, offers a sophisticated coffee menu, pastries and lite fare. Conceived to seamlessly blend hospitality, retail, and cultural engagement, the venture aims to redefine and enhance how visitors interact with the gallery's brand.
Den Keeper (Café and Shop Manager)
The Den Keeper is the steward of the space—ensuring not only smooth café operations but also that every guest experience resonates with thoughtfulness and grace. This role blends operational rigor with creative leadership, guiding the café toward its sales and service goals.
Key Skills
- Strong leadership and team management
- Time and budget management
- Event and social function closure experience
- Excellent interpersonal and interdepartmental communication
- Solid understanding of P&L, projections, and sales execution
Duties and Responsibilities
- Oversees full-time and outsourced staff scheduling with balance and fairness
- Leads pre-shift briefings to align the team with daily goals
- Monitors daily sales performance, sets targets, and ensures achievement of average daily sales
- Reviews and manages inventory; coordinates supply orders with the Lead Chef
- Produces weekly and end-of-month reports for leadership review
- Identifies and escalates operational, maintenance, or staffing concerns
- Serves as the lead presence in ensuring the café runs seamlessly from open to close
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