Store Manager

1 day ago

Quezon City, National Capital Region, Philippines Robinsons Supermarket Corporation Full time ₱800,000 - ₱1,200,000 per year

Job Summary:

Responsible for achievement of sales and profitability, merchandising and shrinkage control, business analysis, customer service, and people management of the entire store.

Job Description:

Sales and Profitability:

  • Achieves sales versus target.

  • Achieves EBIT and EBITDA versus target.

  • Manages operating expenses effectively by implementing cost-effective plans.

Merchandising and Shrinkage Control:

  • Maintains ideal Shelf Service Level (SSL)

  • Knowledgeable on product off-take particularly on fast-moving and best-selling merchandise

  • Ensures that merchandise display guidelines are strictly followed.

  • Ensures that clean and fresh standards are observed in all departments.

  • Maximizes marketing promotions through timely and proper execution.

  • Ensures correct and timely implementation of space rentals.

  • Ensures correct execution of category management.

  • Supervises cycle count, and semi-annual, and annual inventory activities to ensure accurate results.

  • Ensures that security measures and control procedures are in place.

  • Ensures that market returns (Return to Vendor) are within allowable percentage.

Business Analysis:

  • Reviews financial performance and identifies solutions to address business needs.

  • Conducts monthly departmental reviews and implements programs to achieve financial targets.

  • Initiates competitive study to identify opportunities that will help improve sales.

Customer Service:

  • Ensures 100% compliance of all store personnel to customer service standards.

  • Conducts customer needs analysis to identify areas for improvement in the store.

  • Handles customer service-related complaints effectively

People Management:

  • Conducts objective and timely performance evaluation.

  • Promotes personal and professional growth of direct hires through appropriate training and workshops to enhance competency.

  • Ensures proper implementation of employee discipline at all times.

  • Ensures 100% compliance with approved policies and procedures.

Reportorial and Other Requirements:

  • Prepares departmental sales analysis.

  • Prepares annual and semi-annual performance appraisals.

  • Performs stock correction requests.

  • Ensures application of local permits and licenses not covered by the company's Liason Officer

  • Recommends community sponsorship activities as part of the store's social responsibility.

  • Prepares and approves SAP-related requirements.

Job Key Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent

  • Required skills: Excellent leadership skills, analytical, basic problem-solving skills.

  • At least 3 years of working experience in the related field is required for this position.

  • Applicants must be willing to work at The Marketplace, Katipunan

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