Business Change Manager

2 days ago

Manila, National Capital Region, Philippines Thakral One Inc. Full time $90,000 - $120,000 per year

Role

Business Change Manager

About the Role

We are looking for a Change Manager with a strong background in technology-driven change to support a bank's digital transformation program. This role focuses on overseeing the risks, impacts, and communication around technology change initiatives, particularly in core banking systems, rather than traditional organizational change.

Key Responsibilities

  • Assess, track, and manage the impact and risk of IT changes related to digital and core banking transformation.
  • Serve as a key liaison between technical teams and business stakeholders to ensure readiness and alignment on technology-driven changes.
  • Develop and execute change impact assessments, plans, and communications tailored to technical rollouts.
  • Collaborate with program managers and solution leads to integrate change activities into the project lifecycle.
  • Ensure risk mitigation strategies are in place for high-impact changes affecting operational or customer-facing systems.
  • Maintain visibility and governance over technology change control processes and approval cycles.
  • Monitor and report on readiness indicators, adoption trends, and risk outcomes to leadership and project sponsors.

Qualifications & Skills

  • Minimum 10 years of experience in change management, with at least 5 years in a technology-driven change environment (preferably banking or financial services).
  • PROSCI certification is an added benefit
  • Strong understanding of IT change control, infrastructure updates, and application rollouts.
  • Experience supporting core banking modernization or similar transformation programs is preferred.
  • Demonstrated ability to analyze, assess risk, and communicate impacts of technology change clearly and effectively.
  • Familiarity with banking regulatory compliance and IT governance frameworks.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Detail-oriented, proactive, and solution-driven mindset with excellent communication skills.

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