Trainer

3 hours ago

Quezon City, National Capital Region, Philippines Acquire Intelligence Full time ₱1,500,000 - ₱3,000,000 per year

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

About Us
We are an award-winning global outsourcer providing contact center and back-office services to clients worldwide.

About the Role
The Trainer enhances employee competencies by designing and delivering training programs that improve workplace performance in alignment with the company's core values.

Key Responsibilities

  • Conduct training needs assessments and design learning interventions.

  • Facilitate classes to develop employee competencies.

  • Review and improve course curricula.

  • Ensure compliance with Training Quality Guidelines and processes.

  • Prepare and submit all required training documentation.

  • Partner with L&D to strengthen employee development and application of skills.

  • Verify training effectiveness through observations, audits, and post-training results.

  • Evaluate classroom feedback and recommend improvements.

  • Research, design, and implement new training initiatives.

  • Create and update instructional materials to address skill gaps and evolving needs.

  • Safeguard all employee information in line with company policies on Information Security and Data Privacy.

About You

  • Minimum of 2 years' experience in the BPO industry as a Trainer.

  • Strong background in module creation and curriculum design.

  • Experience leading training needs analysis for new and existing campaigns.

  • Skilled in documentation and reporting.

  • Strong numerical and analytical ability.

  • Solid understanding of contact center KPIs.

  • Proficient in MS Office (Outlook, Excel, Word, PowerPoint).

  • Excellent communication skills, both verbal and written.

  • Strong coaching and facilitation skills.

  • Knowledge in statistics and data interpretation.

  • Technically adept in class preparation, evaluation, and assessment.

Join the A-Team and experience the A-Life

  • Trainers

    1 hour ago

    Quezon City, National Capital Region, Philippines Asialink Finance Corporation Full time ₱250,000 - ₱500,000 per year

    Company DescriptionAsialink Finance Corporation offers personal, consumer, and business loans and operates in 86 branches nationwide. Our goal is to become a key driver of economic growth by providing inclusive financial access. By positioning ourselves as the most dynamic and trusted lending partner, we enable businesses to grow and help individuals achieve...

  • Senior Process Trainer

    2 hours ago

    Quezon City, National Capital Region, Philippines Comrise Full time ₱3,600 - ₱5,400 per year

    OverviewWe are seeking an experienced Process Trainer specializing in Corporate Travel to support our international travel operations. The ideal candidate will have hands-on GDS experience and a strong background in facilitating onboarding and upskilling programs for travel professionals.Qualifications Minimum 1–2 years of experience as a Process Trainer...

  • phrn clinical trainer

    2 hours ago

    Quezon City, National Capital Region, Philippines International Jobs Gateway Connect Full time ₱1,500,000 - ₱3,500,000 per year

    Job Title: PHRN CLINICAL TRAINERShift: Night shiftWork Set-up: On-site in Bridgetowne, Quezon CityStart date: Dec 31, 2025/ ASAPRecruitment Process: 2 Virtual interview processesQUALIFICATIONS:• Bachelor's Degree in Nursing with an active and valid license in PHRN• Must have at least 2 years experience in utilization management and medical necessity...

  • Trainer

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines BANH MI KITCHEN SERVICES, INC. Full time ₱80,000 - ₱120,000 per year

    A Trainer is responsible on implementing a SMART Training program for QS Partners to ensure that employees being deployed on the store are knowledgeable enough on the Do's and Don'ts in performing their duties and responsibilities which include serving the customers efficiently, assisting customers with their needs and special requests, ensures the assigned...

  • Learning and Development Trainer

    58 minutes ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱900,000 - ₱1,200,000 per year

    I. New Employee Orientation (NEO) Program Management & Delivery● Conduct Probe Induction NEO sessions for new employees on company history, culture, policies and procedures, safety and wellness.● Design and deliver high-quality, engaging, and effective NEO inductions that effectively welcome and onboard new hires.● Review, update, and enhance existing...

  • Technical Trainer

    2 weeks ago

    Quezon City, National Capital Region, Philippines SupportNinja Full time ₱1,200,000 - ₱2,400,000 per year

    Work Setup:Onsite at The Hideout in Clark, Pampanga/RemoteEmployment Type:Full TimeTheTechnical Trainerconducts product-specific and basic training to newly hired employees, as well as additional training to current employees to keep everyone up-to-date on changes in the industry that affect job requirements. Conducts focused training needs assessments...

  • Learning and Development Trainer

    4 hours ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱900,000 - ₱1,200,000 per year

    I. New Employee Orientation (NEO) Program Management & Delivery Conduct Probe Induction NEO sessions for new employees on company history, culture, policies and procedures, safety and wellness.Design and deliver high-quality, engaging, and effective NEO inductions that effectively welcome and onboard new hires.Review, update, and enhance existing training...

  • retail trainer

    2 weeks ago

    Makati City, National Capital Region, Philippines WELCOME WORLDWIDE INC. Full time ₱600,000 - ₱1,200,000 per year

    Retail Trainer responsibilities include teaching presentation and persuasion techniques to new hires, simulating sales scenarios and preparing training programs that cover knowledge gaps. Note that this position requires visiting our regional retail stores to work closely with our salespeople on a regular basis.ResponsibilitiesDesign and execute orientation...

  • Trainer, Learning and Development

    3 hours ago

    Makati City, National Capital Region, Philippines Ascendion Full time ₱1,200,000 - ₱2,400,000 per year

    We're looking for an L&D Trainer to facilitate L&D trainings across different teams.Key responsibilities:Partner with business leaders and understand the real training needs and conduct programs to address business areasConduct real-time coaching exercises for teams to enhance productivityQualifications:Must be a Certified Trainerat least 5 years of L&D or...

  • Trainer

    2 hours ago

    Mandaluyong City, National Capital Region, Philippines TWFS Full time ₱456,000 per year

    Responsibilities:Enable and guide:Deliver and evaluate soft & technical skills training on all aspects of client training.Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.Facilitate all...