Assistant Restaurant Manager 2

2 days ago

Caloocan City, National Capital Region, Philippines KNC Group of Companies Full time ₱250,000 - ₱500,000 per year

KNC Group of Companies
is seeking a driven and ambitious individual to join our
Caloocan Areas Chowking
store operations as an
Assistant Restaurant Manager 1
where he/she will help the Restaurant Manager meet goals by managing daily operations, especially in food production, staff support, and customer service.

Branches Available: Chowking Araneta Square, SM Grand Central

Job Summary:

The
Assistant Restaurant Manager 2 (ARM 2)
supports the Restaurant Manager in achieving store goals through effective operations management. This role focuses on sales growth, cost control, service quality, and people development. The ARM 2 monitors and analyzes sales performance, implements labor cost and cash control plans, and ensures smooth daily operations.

Key Responsibilities:

  • Support sales-building initiatives for dine-in, take-out, and business channels.
  • Develop and monitor labor cost and cash control plans.
  • Ensure Food Safety, Cleanliness, and Condition (FSC) standards are met.
  • Use the Feedback Management System (FMS) to assess and improve customer experience.
  • Handle customer feedback and ensure service recovery.
  • Support training, performance appraisal, and development of Crew Leaders and trainees.
  • Prepare business reports and assist in securing business permits.
  • Oversee shift operations to achieve sales, profit, and quality targets.

Qualifications:

  • Bachelor's degree in Hotel & Restaurant Management, Business, or related field.
  • At least 1 year of experience as an Assistant Manager or Supervisor in a restaurant, food service, or retail environment.
  • Strong leadership, communication, and analytical skills.
  • Knowledge in operations, financial management, and customer service.

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