
Store Manager
2 days ago
Job Title:
Store Manager
Location:
Metro Manila
Industry:
High-End Retail
Employment Type:
Full-time, Onsite
Job Summary
We are seeking an experienced and dynamic
Store Manager
to lead the operations of our high-end clothing boutique. This role requires a passion for luxury fashion, strong leadership skills, and the ability to deliver exceptional customer experiences while achieving sales and operational goals.
Key Responsibilities
1. Store Operations Management
- Oversee daily store operations to ensure smooth and efficient workflow
- Maintain visual merchandising standards aligned with brand guidelines
- Monitor inventory levels, manage stock replenishment, and prevent shrinkage
2. Sales & Performance
- Achieve monthly and annual sales targets through strategic planning and team motivation
- Analyze sales reports and implement action plans to boost revenue
- Build and maintain strong relationships with VIP clients
3. Team Leadership
- Recruit, train, and mentor store staff to uphold brand values and deliver luxury-level service
- Conduct regular performance reviews and provide coaching for improvement
- Foster a positive, performance-driven team culture
4. Customer Experience
- Ensure every customer receives a personalized and memorable shopping experience
- Handle escalated client concerns with professionalism and discretion
- Organize exclusive in-store events, previews, and client engagement activities
5. Compliance & Reporting
- Ensure adherence to company policies, SOPs, and retail operational standards
- Prepare and submit weekly/monthly sales and operational reports to management
Qualifications
- Bachelor's degree in Business, Marketing, or related field (preferred)
- Minimum of
3–5 years' experience
in retail management, preferably in luxury fashion or high-end retail - Strong leadership, communication, and people management skills
- Proven ability to meet and exceed sales targets
- Excellent understanding of fashion trends, styling, and luxury customer service
- Proficient in POS systems and MS Office applications
- Flexible to work on weekends, holidays, and extended hours as needed
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