Technical Support Intern
2 days ago
- Document technical issues, troubleshooting steps, and solutions in detail within the knowledge base to enhance team efficiency and provide clear guidance for future support. This includes maintaining logs of recurring problems and identifying patterns for proactive resolution.
- Assist with system installations, configurations, and updates, ensuring software and hardware are operating optimally.
- Collaborate with senior technical staff to identify and escalate unresolved or complex technical problems, ensuring efficient problem resolution.
Job Type: OJT (On the job training)
Contract length: 3 months
Pay: Php Php200.00 per day
Benefits:
- Company events
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Experience:
- Technical Support: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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