Healthcare Agents

6 days ago

Taguig, National Capital Region, Philippines UST Full time ₱250,000 - ₱500,000 per year
  • The Customer Service Associate will provide exceptional customer service to UST customers via inbound Call Center Operations
  • Receive and respond to inbound phone calls for customer assistance
  • Respond to outbound phone call requests
  • Document all calls in ticketing and tracking systems
  • Respond to customer inquiries and provide data to customers within a required time frame
  • Act as liaison between claims department and providers
  • Research customer claims in the primary payor systems
  • Ensure highest level of customer service on every call
  • Perform other duties as assigned or necessary
  • Maintain a full comprehensive understanding of the covered benefits, coding and reimbursement policies and contracts

Required Skills/Abilities

  • High school degree required; college level an advantage
  • At least 1 year of contact center experience
  • Knowledge of physician practice and hospital coding, billing and medical terminology, CPT, HCPCS, ICD-9 and ICD-10 an advantage
  • Excellent verbal and written communication skills.
  • Good Attention to detail and problem solving skills
  • Proficiency with MS Office applications, especially Word and Excel
  • Amenable to full onsite work (McKinley)
  • Hired candidates will be provided project completion bonus at the end of contract term (4-5 months)

  • Spanish Bilingual Representative

    1 week ago

    Taguig, National Capital Region, Philippines Access Healthcare Full time ₱840,000 per year

    About the roleJoin our thriving healthcare business process outsourcing (BPO) team as a Spanish Bilingual Representative - Quality Analyst. In this full-time position based in Taguig City, Metro Manila, you will play a crucial role in delivering exceptional customer service to our healthcare clients. As a Spanish speaker, you will leverage your language...

  • QA Spanish Bilingual

    1 week ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role As a QA Spanish Bilingual (with Healthcare experience) at Access Healthcare Services Manila, Inc.', you will play a vital role in ensuring the delivery of high-quality customer service in a dynamic and fast-paced call centre environment. This full-time role, based in Taguig City Metro Manila, requires strong Spanish language skills as well as...

  • Chief Strategy, Marketing,

    5 days ago

    Taguig, National Capital Region, Philippines GE HealthCare Full time ₱2,500,000 - ₱5,000,000 per year

    Job Description SummaryThe Chief Strategy, Marketing, & Commercial Operations Officer (CSMCOO) is a senior strategic role within the GE organization. This role will have ownership and accountability on a wing to wing basis on marketing, strategy, commercial excellence (GE's indirect distribution business), and commercial operations in the country. The...

  • Call Center Agent-HYBRID SET UP

    6 days ago

    Taguig, National Capital Region, Philippines MM ROYALECARE MARKETING SERVICES INC Full time ₱384,000 per year

    Launch Your Career Today – Fast & Virtual HiringWe're on the lookout for passionate Call Center Agents to be part of our growing team at BGC Taguig. Earn up to ₱32,000/month with great perks and a supportive workplaceWhat's in it for you?Quick & 100% Virtual Hiring – apply from homeFull training + guidance for a smooth startCompetitive pay up to ₱32K...

  • Associate BPM Lead

    2 weeks ago

    Taguig, National Capital Region, Philippines UST Full time $70,000 - $120,000 per year

    Role DescriptionWe are seeking an experienced and analytical Quality Assurance Lead to oversee and elevate the quality of service in our healthcare call center operations. This role involves supervising QA Analysts, evaluating agent performance, and collaborating with training and operations teams to ensure compliance with healthcare regulations and service...

  • Healthcare Customer Service Agent

    22 hours ago

    Taguig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱264,000 - ₱276,000 per year

    Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life's best work.ROLE AND RESPONSIBILITIES:You will respond to customer service inquiries and issues by identifying the topic and type of assistance the...

  • Call Center Agents

    1 week ago

    Taguig, National Capital Region, Philippines ALL OCEANS MARITIME AGENCY INC Full time ₱180,000 - ₱270,000 per year

    Looking for work? We got youVirtual Process and Hybrid SetupShifting ScheduleEarn 18K-27K for a monthQualifications:at least HS/SHS Graduateat least 1 year Healthcare Account experienceAmenable to work onsite and on a shifting scheduleCan start ASAPInterested?Apply now and be one of our CSRs

  • RCM - Quality Analyst (Medical Billing)

    1 week ago

    Taguig, National Capital Region, Philippines ALLDIGI TECH MANILA, INC. (AMI) Full time ₱120,000 - ₱180,000 per year

    Job Summary:We are seeking a meticulous and experienced Quality Analyst to monitor and enhance the accuracy and compliance of medical billing operations in a US healthcare call center environment. The ideal candidate will have a strong understanding of RCM workflows, call center quality metrics, and US healthcare billing standards.Key Responsibilities:Audit...

  • QA Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines MicroSourcing Full time ₱450,000 - ₱900,000 per year

    Discover your 100% YOU with MicroSourcingPosition:CSR - QA Monitoring (QA Analyst) - HealthcareLocation:Metro ManilaWork setup & shift:Onsite | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (plus one or more dependents), paid time-off with cash conversion, group life...

  • DAYSHIFT - Healthcare - Sales- CSR

    1 week ago

    Taguig, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time ₱200,000 - ₱400,000 per year

    About the role Join the dynamic team at Talent Outsourcing Channel Solutions' and embark on an exciting career as a Travel and Hospitality Call Center Agent. This full-time position based in McKinley Pkwy, Taguig City, Metro Manila offers the opportunity to work with a leading provider of outsourced customer service solutions. You will be responsible for...