Customer Service Representative
2 weeks ago
Discover 100% YOU with MicroSourcing
Position: Customer Service Representative - Fixed Term
Location: Eastwood, Quezon City
Work Setup & Shift: Onsite | Dayshift
Why join MicroSourcing?
You'll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your role
As a Customer Service Representative - Fixed Term, you will:
- Make warm and cold calls to prospective customer leads to qualify opportunities
- Monitor and respond to online chat inquiries, addressing questions related to study, visa, and related services
- Contact new and existing customers in line with the client's campaigns, including sales, expos, events, lead generation, appointment setting, and general customer service
- Maintain accurate and updated customer records in the client's CRM system
- Nurture existing leads through ongoing outbound calling campaigns to sustain effective customer relationships with the client. This includes re-engaging inactive or non-responsive customers
What You Need:
Non-negotiables:
- Minimum of one (1) year sales or customer service experience; proven sales experience is preferred
- Experience in handling inquiries via online chat and social media platforms
- Confident and professional in making both warm and cold calls to customers
- Ability to effectively handle objections and provide appropriate solutions
- Ability to quickly build rapport with customers over the phone
- Excellent active listening skills to understand and interpret customer needs
-
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%
For more information, visit
*Terms & conditions apply
-
Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱30,000 per yearTSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...
-
Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per yearJob Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...
-
Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines SYSPRO Full time $23,000 - $25,500 per yearRole DescriptionThis is a full-time, on-site role for a Customer Service Representative located in EASTWOOD and ORTIGAS. The Customer Service Representative will handle day-to-day tasks such as managing customer inquiries, troubleshooting issues, ensuring customer satisfaction, and maintaining customer records. The role requires excellent communication...
-
Customer Service Representative
5 days ago
Quezon City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱18,000 - ₱25,000Job Title: Customer Service RepresentativeAbout the JobWe are seeking a customer-obsessed Support Representative to join our team. As a key member of our support function, you will be responsible for troubleshooting and guiding users through complex problems.Key Responsibilities:Troubleshoot and resolve user issues via phone, email, or chatProvide excellent...
-
Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeWe are hiring motivated and customer-focused individuals to join our team as Customer Service Representatives. As a CSR, you will be the front line of communication for our clients, handling inquiries, resolving concerns, and ensuring a positive customer experience. This role is ideal for those who thrive in a fast-paced environment, enjoy helping people,...
-
Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Global Payments Inc. Full timeOverviewAre you passionate about helping others and providing top-notch service? We're looking for Customer Service Representatives to join our growing teamSummary of This Role: Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places...
-
Customer Service Representative
5 days ago
Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱60,000 - ₱84,000Job OverviewWe are seeking skilled customer service representatives to deliver exceptional support to our clients.This is a challenging and rewarding opportunity to work with a diverse range of customers, resolving their issues and providing accurate information about products and services.Respond to customer inquiries in a professional and courteous...
-
Remote Customer Service Representative
5 days ago
Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱180,000 - ₱320,000Customer Service Representative OpportunityThis role presents a unique chance to provide top-notch customer support in a remote setting. As a Customer Service Representative, you will be responsible for delivering exceptional service and assistance to our clientele.
-
Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Lean Solutions Group Inc. Full time ₱15,000 - ₱19,000 per yearECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing &...
-
Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines TREXAN CAREER SYSTEMS Full time ₱150,000 - ₱300,000 per yearAbout the roleWe are seeking a Customer Service Representative to join our dynamic team at TREXAN CAREER SYSTEMS'. In this full-time role based in Quezon City Metro Manila, you will be responsible for providing exceptional customer service to our valued clients through various communication channels.What you'll be doingAnswering incoming calls and responding...
