2 years Healthcare Experience Agents

Company Description:Makati Life Medical Center is a state-of-the-art healthcare facility in Metro Manila, where patients are the top priority. The hospital is equipped with the finest medical technology, facilities, and doctors to effectively assist everyone's healthcare needs.Job Summary:The Contact Center Agent serves as a multi-skilled and multi-channel...

Job Summary:The Contact Center Agent serves as a multi-skilled and multi-channel customer service representative, providing essential support to patients within our healthcare facility across a variety of communication channels. This role requires a flexible, customer-focused individual with a broad skillset to ensure positive customer interactions, build...

Job Summary:We are seeking dedicated and empathetic individuals to join our Medical Healthcare Insurance/Managed Healthcare team. As a Customer Service Agent, you will assist members with healthcare-related concerns, provide accurate policy information, and ensure a positive customer experience while supporting a leading healthcare account.Qualifications:At...

MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...

Qualifications:Has minimum of 3-5 years of experience dealing with customers, providers and /or members via phone (Voice Healthcare Account)Has minimum 2-3 years of experience as Team LeadPrior experience in Healthcare Services is required.Excellent verbal/written communication skills and presentation skills, including the ability to handle interactions with...

Make a Difference in HealthcareAre you a problem-solver with a passion for helping others? We're looking for dynamic Customer Service Representatives to join our Healthcare Product team, delivering exceptional support and innovative solutions to our clientsWhat You'll DoBe the voice of care, addressing customer inquiries with empathy and expertise.Inspire...

Primary Job ResponsibilityAccountable for providing administrative assistance and support to the various requirements of the Sales Team, Direct Clients, Agents, and BrokersJob DescriptionCollaborates and liaises any Customer requests to concerned parties to ensure timely completion of Account Management SupportProvides administrative support to Sales Team,...

The Senior Team Leader will oversee multiple workstreams within the healthcare insurance line of business, including inbound member and provider support, back-office and claims processing, and accounting, billing, and collections. This role ensures that all teams meet service level targets, maintain quality standards, and deliver consistent client...

Position Accountability Statement: The Helpdesk Specialist is accountable for the accurate implementation of member's healthcare benefit policies at the assigned helpdesk oce focusing on utilization management, the delivery of superior customer service at all times, and supporting steerage and primary care network (PCN) initiatives to enhance healthcare...

The Quality Analyst plays a vital role in maintaining and improving the service quality within the healthcare contact center. This position is responsible for monitoring and evaluating the accuracy and compliance of agents' approvals on customer requests, validating Excess of Benefits (EOB), and ensuring adherence to quality standards across both voice and...