Voice Support Agent – HS/SHS Grads, Entry-Level

22 hours ago


Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱300,000 per year

We are looking for motivated and customer-focused individuals to join our team as Voice Support Agents. This is an entry-level opportunity open to High School (old curriculum) and Senior High School graduates—no BPO experience required You will be trained to handle voice calls, assist customers with their inquiries, and provide excellent service.

Key Responsibilities:

  • Answer inbound and/or outbound calls in a professional manner
  • Assist customers with product, service, or account-related concerns
  • Provide accurate information and solutions based on customer needs
  • Document call details and customer interactions in the system
  • Follow company policies and quality standards during all interactions
  • Work collaboratively with team members to meet performance goals

Qualifications:

  • HS (old curriculum) or SHS graduate (college level is a plus)
  • Good communication skills in English and Filipino
  • Willing to work on shifting schedules, including holidays and weekends
  • With or without BPO experience (training provided)
  • Basic computer navigation skills

What We Offer:

  • Paid training with complete support from experienced trainers
  • Competitive salary and performance bonuses
  • Opportunities for career growth and promotion
  • Health benefits and other incentives
  • Fun and supportive work environment


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