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Front Desk
2 weeks ago
Golden Topper is an emerging real estate developer whose mission is to redefine city skylines across the Philippines and innovate the real estate landscape with world-class residences. Armed with extensive experience and leadership in residential development abroad, Golden Topper aims to bring sustainable development, high-value properties, and innovative home solutions to cater to even the most discerning lifestyles. Each project has been crafted with precision to engage, inspire senses, and provide comfortable living spaces.
As Golden Topper continues to grow, we are looking for a lot of great talents from different walks of life who can bring their individualities and creativity to strive excellence, attain rewards and achieve their full potentials with us.
We are looking for a CONCIERGE is in-charge to cater all clients , especially VIP guests and must give exceptional customer service.
Qualifications:
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College graduate in BS Tourism or BS Hospitality Management
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At least 1–2 years of work experience in hotel operations or a related field
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Strong customer service, organizational, and multitasking skills
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Excellent verbal and written communication skills
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Ability to handle diverse clients and resolve concerns efficiently
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Adaptability and a proactive mindset
Key Responsibilities:
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Serve as the first point of contact for all clients and VIP guests
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Provide outstanding customer service and address client concerns
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Maintain accurate records of guest requests, complaints, and resolutions
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Coordinate special requests and functions with appropriate departments
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Support the daily customer service operations of the property