Buyers Agent Assistant

2 days ago

Makati City, National Capital Region, Philippines Lendi Group Full time ₱900,000 - ₱1,200,000 per year
Company DescriptionWhy Join Us?
  • Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions.
  • Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
  • Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
  • Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.
Job DescriptionKey Responsibilities
  • Manage customer agreements, ensuring all required details are accurate and properly documented.
  • Guide clients through the onboarding process, assisting them in agreeing to engage a buyer's agent for their home purchase.
  • Accurately enter and maintain client information in our system, ensuring records are up to date and compliant.
  • Verify the completeness and accuracy of client documents, following up on missing or incorrect details.
  • Coordinate with internal teams, including buyer's agents and operations, to facilitate a seamless onboarding experience.
  • Provide clear communication to clients regarding next steps, key timelines, and any required actions.
  • Respond to client inquiries and provide support on any onboarding-related questions.
  • Identify and escalate any potential issues or delays in the onboarding process.
  • Assist with reporting and tracking onboarding metrics to improve efficiency and client satisfaction.
  • Maintain compliance with company policies and industry regulations related to client agreements and onboarding.
Qualifications
  • 2 years of experience working in a similar role within the real estate industry/property management (non-negotiable).
  • Strong attention to detail and organizational skills, ensuring accuracy in documentation and processes.
  • Experience in customer onboarding, administration, or contract management is a plus.
  • Exposure to real estate, property management, or a related field is preferred.
  • Excellent communication skills and a customer-first mindset, with the ability to build positive relationships.
  • Ability to manage multiple tasks efficiently, prioritize effectively, and work collaboratively in a fast-paced environment.
  • Comfortable using digital tools, CRMs, and other technology platforms to maintain accurate records and streamline processes.
  • A problem-solving mindset, with the ability to identify inefficiencies and contribute to process improvements.
Additional Information
  • A vibrant, relaxed, yet professional culture.
  • We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration, with a requirement to work from our Makati office at least once a month.
  • Holistic wellbeing programs offering 24/7 support
  • Comprehensive HMO coverage for you and one free dependent, along with life insurance starting from Day 1.
  • Access to 25 days of leave, made up of 20 vacation days and 5 sick days.
  • Monthly internet subsidy to help you stay productive at home.
  • Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
  • Access to all government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG.

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