Virtual Patient Care Companion

2 hours ago

Taguig, National Capital Region, Philippines John Clements Consultants, Inc. Full time ₱15,000 - ₱20,000 per year

Key Responsibilities

  • Provide exceptional customer service to patients, nurses, and medical professionals.
  • Continuously monitor patients visually and communicate via two-way devices.
  • Participate in shift hand-offs, sharing relevant patient information and behaviors.
  • Document patient activity hourly and maintain accurate records in EMR and observation software.
  • Alert nursing staff immediately if a patient exhibits concerning behaviors or is a threat to self or others.
  • Offer clear explanations to patients without providing counseling or options.
  • Adhere to safety protocols and follow safe work practices.
  • Escalate issues appropriately to ensure patient safety and care quality.

Must-Haves

  • Previous experience in a direct customer service role, demonstrating a friendly and approachable demeanor.
  • Ability to communicate effectively with patients using a microphone and headset.
  • Proficient in interpreting and following detailed written and oral instructions.
  • Experience in complex environments with the ability to escalate issues as needed.

Preferred Qualifications:

  • Graduate of 4-year course
  • 1 year of clinical/healthcare experience is a plus but not required
  • Knowledge of medical terminology.
  • Digital literacy and technical proficiency in various remote work tools and platforms.
  • Awareness of cybersecurity practices and understanding of patient security to protect sensitive information.
  • Open to work on a
    SHIFTING SCHEDULE
    and should be amenable to working
    ON-SITE (BGC, Taguig)
  • Fresh graduates are welcome to apply (Medical courses only)

  • Patient Care Companion

    2 hours ago

    Taguig, National Capital Region, Philippines John Clements Consultants, Inc. Full time ₱3,368,000 - ₱3,849,600 per year

    Key Responsibilities:Proficient in using Patient Observation Software.Continuously monitors patients visually; redirects verbally via two-way device and alerts nursing staff immediately if needed.Participates in shift hand-offs, sharing patient information and behaviors.Offers explanations to patients without providing counseling or choices.Quickly seeks...

  • patient care navigator

    2 weeks ago

    Taguig, National Capital Region, Philippines 656d374f-8678-445f-b762-8f597716d959 Full time ₱250,000 - ₱500,000 per year

    Brief Job Summary:Provide individualized assistance to patients to facilitate access to SLMC Health care services. Shall also act as the liaison or first point of contact between patients and health care workers.Duties and Responsibilities:Assist patients in accessing care and navigating hospital services. Assess barriers to care and engage patients and...

  • Patient Care Coordinator

    2 hours ago

    Taguig, National Capital Region, Philippines OSREM GLOBAL Communication Inc Full time ₱250,000 - ₱350,000 per year

    About the role As a Patient Care Coordinator, you will play a vital role in ensuring the smooth delivery of healthcare services to our patients. This full-time position is based in Taguig City, Metro Manila, where you will liaise with medical professionals, patients, and their families to coordinate all aspects of patient care.What you'll be doingScheduling...

  • Patient Care Administrator

    4 hours ago

    Taguig, National Capital Region, Philippines Q2 HR Solutions Full time ₱150,000 - ₱250,000 per year

    Job Title:Patient Care AdministratorLocation:Bonifacio Global City, Taguig, Manila, PhilippinesIndustry:HealthcareResponsibilities:Support the patient journey by handling administrative duties such as booking appointments, updating patient records, and liaising with referrers.Ensure accuracy of data input into patient administration systems and maintain...

  • Patient Scheduler Representative

    3 hours ago

    Taguig, National Capital Region, Philippines DME Service Solutions Full time ₱150,000 - ₱250,000 per year

    About DME:We are DME, a healthcare BPO leader delivering customized, HIPAA-compliant workforce solutions that enhance productivity and customer experiences. Driven by our core values, we help companies across industries understand customer needs and develop innovative solutions. Our mission is to enhance our clients' brand value through positive customer...

  • Virtual Patient Observer

    1 week ago

    Taguig, National Capital Region, Philippines John Clements Consultants, Inc. Full time ₱150,000 - ₱250,000 per year

    Key Responsibilities:Provide exceptional customer service to patients, nurses, and medical professionals.Continuously monitor patients visually and communicate via two-way devices.Participate in shift hand-offs, sharing relevant patient information and behaviors.Document patient activity hourly and maintain accurate records in EMR and observation...

  • Patient Care Coordinator

    2 hours ago

    Taguig, National Capital Region, Philippines Alldigi Tech Manila, Inc. Full time ₱360,000 - ₱720,000 per year

    Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.Pay: Php 18,000 - Php 28,000 per month (Up to Php 32,000/monthly)Qualifications:Candidate must...

  • Patient Care Coordinator

    3 hours ago

    Taguig, National Capital Region, Philippines OSREM GLOBAL Full time ₱18,000 - ₱32,000 per year

    PATIENT CARE COORDINATORSMcKinley Road, Taguig CityAre you passionate about helping others and providing excellent service?Join our premium healthcare client and be part of a team that values compassion, communication, and career growthSalary Range: ₱18,000 – ₱28,000 (up to ₱32,000 based on experience)What We're Looking For: High School Graduate /...

  • Virtual Assistant

    3 hours ago

    Taguig, National Capital Region, Philippines -c0ce-4b22-b902-246a911f747c Full time ₱30,000 - ₱50,000 per year

    Looking to take your career to the next level? Then this role is for youJoin Outsourcey and be part of our mission to revolutionize global talent expansion We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and...

  • Customer Care Coordinator

    3 hours ago

    Taguig, National Capital Region, Philippines Eastvantage Full time ₱250,000 - ₱500,000 per year

    We're Hiring: Customer Care Coordinator (Telehealth) We are looking for a dedicated and empathetic Customer Care Coordinator to join our telehealth team. The ideal candidate will possess strong communication skills and a passion for helping others, ensuring that our patients receive the best possible care experience. Location:Taguig, Philippines Work...