Customer Service Supervisor

4 days ago

Taguig, National Capital Region, Philippines MC HOME DEPOT Full time ₱600,000 - ₱1,200,000 per year

Job Summary:

Customer Service Supervisor is the person responsible to lead, manage, motivate, develop a team of customer service staff and provide support to ensure the highest levels of customer service, taking responsibility for all employee related matters including performance and absence management. To meet the performance targets set for the position especially all customer matters.

Job Requirement:

Possess strong communication skills

Leadership abilities

Empathy towards customers and team members

Problem-solving skills

Ability to motivate and train employees

High level of commitment to continuous service improvement

Job Qualifications:

· Educational Attainment

o Graduate of a 4-year course

· Work Experience

o At least 2 years of work experience preferably in a retail company

o Customer Service-related experience is an advantage.

Job Type: Full-time

Benefits:

  • Paid training

Work Location: In person

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