Customer Experience Executive

Main Activities and Responsibilities:  Probe CX Compliance:Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.Actively contribute to Probe's commitment to fostering a respectful and inclusive workplace by taking proactive measures to identify and eliminate...

Responsible for:  As a Customer Experience Executive, you will be responsible for delivering excellent customer service and timely resolutions to callers for a wide range of issues. Main Activities and Responsibilities: Probe CX Compliance:Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Main Activities and Responsibilities: Probe CX Compliance:Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.Actively contribute to Probe's commitment to fostering a respectful and inclusive workplace by taking proactive measures to identify and eliminate...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Job Description SummaryUnder the supervision of a Team Leader, the Customer Experience Executive's primary objective is to provide world-class service to our customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics.Duties & ResponsibilitiesThe Customer Service Executive will be responsible for...

Main Activities and Responsibilities:● Taking inbound calls, emails and sms from the customers who are shopping online for store products and resolve their enquiries. ● Updating customers' accounts with appropriate notes and details after the call. ● Liaise with the stores and the CSAs to assist in the delivery of the orders to the customers.●...

Main Activities and Responsibilities: ● Answering inbound calls and emails from Suppliers, Inventory Controllers and Vendor Replenishment Planners to schedule or modify booking in relation to the delivery of inventory to Coles Distribution Centres.● Outbound calls to co-ordinate the scheduling of freight bookings● Escalate the critical issues to the...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Responsible for:The Officeworks Customer Service Executive will be responsible for assisting customers and administrative tasks for customers.Main Activities and Responsibilities:Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.Actively contribute to...