Customer Experience Executive

2 weeks ago

Quezon City, National Capital Region, Philippines Probe CX Full time ₱30,000 - ₱60,000 per year

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Job Overview:

Includes but not limited to processing Admin/Club requests, Contract Review, Membership Changes and Invoicing. May also include liaising with clubs and clients via email

Minimum Requirements:

● Excellent communication skills, written and oral
● Excellent listening comprehension
● Excellent time management & organisational skills
● Strong customer service focus and good interpersonal skills
● Accurate data entry and good attention to detail
● Well-developed problem solving skills
● Ability to work as part of a tight knit team
● Conflict resolution skills
● Problem Solving skills

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