Call Auditor VA

Description About AI Acquisition

An AI platform emerged as the global category leader in AI service provider enablement. Operating globally, with the US as its primary market, the unique hybrid of Platform-as-a-Service (PaaS) and AI marketplace has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale. AI Acquisition combines proprietary AI orchestration tools with proven enterprise SaaS infrastructure, delivers immediate value to the platform's multiple agency customers and small and medium businesses worldwide.

We're revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500 per hour with just a few clicks. Whether through our AI Agency Incubator (Self-Guided), AI Accelerator (Done With You), or AI Agency Launchpad (Done For You), we provide the systems, training, and support to help our members achieve rapid success.

Hear from our leaders:

• Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch here
• Matthew Jones, CEO, discusses his career progression and personal growth since joining The Growth Partner: Watch here
  

Why Join AI Acquisition?

• Be part of a cutting-edge company leading the AI revolution, with a proven system that delivers results.
• Work in a dynamic, remote environment with a team dedicated to transforming lives.
• Opportunity to grow with a company experiencing rapid growth as we scale to support more members.
• Make a direct impact on our members' success, helping them achieve life-changing wins like $60K in 17 days.
• Surround yourself with exceptionally talented, driven people who are in pursuit of excellence.

This isn't just a job—it's an opportunity to create a new and better life while working with visionary leaders who are shaping the future of AI-driven business growth.

The Role

We are seeking a Detail-Oriented Virtual Assistant to join our Customer Success Team – Silver & Gold as a Call Auditor.

Joining the Silver & Gold team means more than just reviewing calls — it's about being part of a mission to deliver exceptional client experiences and help our consultants grow. You'll play a key role in maintaining quality standards, scoring calls objectively, and giving feedback that directly helps consultants improve and succeed.

This is a full-time, remote position (40 hours/week) where you'll receive hands-on training, sample calls, and full support from our Team Leads and Coaches. It's a perfect opportunity for someone who loves structure, values consistency, and wants to grow alongside a high-performing team.

What You'll Do

Call Auditing & Evaluation

• Review and audit consultant calls following a structured template and rubric.
• Score calls objectively based on defined performance criteria.
• Document feedback, observations, and scoring results clearly.

Escalation & Collaboration

• Identify and flag calls that require escalation or coaching intervention.
• Collaborate with Team Leads and Coaches to support ongoing training and performance improvement.

Confidentiality & Accuracy

• Maintain confidentiality and accuracy in handling all call-related information.

Requirements

What We're Looking For

• Strong attention to detail and ability to follow structured guidelines.
• Good written communication skills for clear documentation.
• Ability to remain objective and consistent in scoring.
• Reliable, organized, and able to meet deadlines.
• Previous experience in auditing, quality assurance, or call reviews is a plus, but not required.

Benefits

Training Provided

You will receive full training, including:

• A clear evaluation rubric and template
• Sample calls (both strong and weak examples)
• Ongoing guidance from Team Leads and Coaches to help you thrive

What's In It for You

• Competitive Pay: $8/hour (Full-Time – 40 hours/week)
• Remote Flexibility: Work from anywhere with a reliable internet connection.
• Skill Growth: Learn call auditing, quality assurance, and feedback documentation — skills that can open doors to QA Lead or Coaching roles in the future.
• Supportive Team: Work with Team Leads and Coaches who are committed to your success.
• Real Impact: Your feedback directly helps consultants improve, clients get better experiences, and the business grow.

Ready to Grow With Us?
This isn't just a job — it's a chance to make a real impact, learn new skills, and grow with a team that values excellence and collaboration.

Apply now by submitting your CV and a short note on why you'd be a great fit. We can't wait to welcome you to the Silver & Gold team

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