Email Management Administrator

2 weeks ago

Manila, National Capital Region, Philippines BruntWork Full time ₱80,000 - ₱120,000 per year

This is a remote position.

Schedule: Monday to Friday, 9:00 AM–5:00 PM (Victoria, AU Time)
Total Weekly Hours: 40 Hours

The Email Management Administrator will oversee and organize the company's shared and individual inboxes to ensure all communication is handled promptly, accurately, and professionally. This role is essential to maintaining smooth daily operations, improving workflow efficiency, and ensuring no message goes unattended.

Responsibilities
Inbox Management

  • Monitor, sort, and prioritize incoming emails across one inbox.

  • Identify urgent or time-sensitive emails and escalate as needed.

  • Assign emails to the appropriate team member or department.

  • Flag, categorize, archive, or file emails to maintain workflow organization.

  • Keep inboxes consistently organized, updated, and easy to navigate.


Quality & Compliance

  • Ensure accuracy, professionalism, and confidentiality at all times.

  • Follow company procedures, communication guidelines, and workflow expectations with zero errors.

Requirements
Essential

  • Strong written communication skills and excellent attention to detail.

  • Exceptional organizational and time-management abilities.

  • Ability to prioritize tasks in a fast-paced environment.

  • Proficient with email platforms (Outlook, Gmail) and office software.

  • Ability to work independently with minimal supervision.


Desirable

  • Experience in administration, customer service, or coordination roles.

  • Familiarity with insurance, trade, or building industry workflows (optional).

  • Ability to manage multiple inboxes simultaneously.

Personal Attributes

  • Reliable, proactive, and able to take initiative.

Independent Contractor Perks

  • HMO coverage (eligible locations)

  • Permanent work-from-home setup

  • Immediate hiring

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