Assistant Team Lead/ IT Support

1 week ago

Quezon City, National Capital Region, Philippines Vietthi Global Trading Corporation Full time ₱168,000 - ₱252,000 per year
About the Role

We are looking for a proactive and detail-oriented Assistant Team Lead to support our growing operations team. The role requires strong leadership, attention to detail, and the ability to coordinate across multiple teams to ensure smooth daily operations.


Key Responsibilities
  • Support the Team Leader in overseeing daily operations and ensuring the quality and accuracy of all video recordings.
  • Assist in training, guiding, and mentoring new Players to meet recording standards and performance expectations.
  • Conduct hourly checks, verify recording information, and ensure timely uploads and log submissions.
  • Collaborate closely with Player Operations and IT teams to maintain smooth and efficient workflows.
  • Monitor performance metrics, handle exceptions, and enforce compliance with company processes and output quality standards.

Qualifications
  • Bachelor's degree in any field or equivalent work experience preferred.
  • At least 1–2 years of experience in a supervisory or team support role is an advantage.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks effectively.
  • Tech-savvy and comfortable coordinating with IT and operations teams.

What We Offer
  • Competitive project-based compensation (₱21,000/month during probationary period).
  • Career growth opportunities within a dynamic and fast-paced environment.
  • Collaborative work culture and supportive leadership.

  • Network Support Specialist

    11 hours ago

    Quezon City, National Capital Region, Philippines ServicePoint IT Full time ₱40,000 - ₱80,000 per year

    Job Title: Network Support SpecialistWork Location: Robinsons Cyberscape Gamma, Ortigas, PasigWork Set-up: OnsiteJob OverviewServicePoint is seeking 10 Network Support Specialists to assist a high-profile customer with a network migration project. This is a 3-month, remote, phone-based support role based in Manila, Philippines, providing...

  • IT Support Team Lead

    12 hours ago

    Makati City, National Capital Region, Philippines WSA – Wonderful Sound for All Full time ₱900,000 - ₱1,200,000 per year

    Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.As an IT Support Team Lead, you will...

  • Team Lead

    2 weeks ago

    Quezon City, National Capital Region, Philippines Asticom Technology Inc Full time $104,000 - $130,878 per year

    The Lessor Management Hotline/Helpdesk Team Lead is responsible for overseeing the daily operations of the Lessor Management support hotline/helpdesk. This includes leading a team of frontline representatives who respond to inquiries and concerns from lessors (property owners), ensuring timely and effective issue resolution, maintaining a high level of...

  • QA Assistant Team Lead

    2 days ago

    Quezon City, National Capital Region, Philippines Asticom Technology Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Job DescriptionDevelops improvement plans based on RCA findings, leads QA operations to ensure delivery of business operations according to client standards, recommends frameworks and strategies for the QA departmentEstablishes organizational goals according to client standardsIdentifies critical success or detrimental factorsImplements continuous...

  • QA Assistant Team Lead

    2 days ago

    Quezon City, National Capital Region, Philippines Asticom Technology Inc Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionDevelops improvement plans based on RCA findings, leads QA operations to ensure delivery of business operations according to client standards, recommends frameworks and strategies for the QA departmentEstablishes organizational goals according to client standardsIdentifies critical success or detrimental factorsImplements continuous...

  • Operations Team Lead

    2 weeks ago

    Quezon City, National Capital Region, Philippines One Over Zero Technologies Inc. Full time ₱800,000 - ₱1,200,000 per year

    What will you do?As theIT Operations Lead / Coordinator, you will help manage and organize the daily IT operations of the organization. You will lead operational activities, guide other team members, and ensure that projects, systems, and resources are effectively managed. You will also interact with clients, help manage IT-related projects, and coordinate...

  • Team Lead

    2 weeks ago

    Quezon City, National Capital Region, Philippines FactSet Full time $104,000 - $130,878 per year

    FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and...

  • Team Lead

    1 week ago

    Quezon City, National Capital Region, Philippines SupportNinja Full time ₱1,200,000 - ₱2,400,000 per year

    Work Set Up:On-Site (Sanctum SM North-Edsa).Equipment:ProvidedStart Date:ASAPShift:8pm-5AM Manila Weekend offWhat does a day in the life of a Team Leader look like?Team Leadership & Development:Supervise, mentor, and motivate a team of Customer Support Representatives to meet and exceed performance goals.Conduct regular one-on-one meetings, coaching...

  • Client Support Team Lead

    6 days ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    About the RoleAs aClient Support Team Lead, you play a vital role in providing seamless aftersales support to clients on all on-boarded business deals of products of Wholesale Banking Segment, through managing the end-to-end escalations/complaints/feedback from our CorBank/VIP clients. You are responsible for providing guidance and support by identifying the...

  • Helpdesk Team Lead

    2 weeks ago

    Quezon City, National Capital Region, Philippines Infoworx Inc. Full time $104,000 - $130,878 per year

    About the role Actionlabs is seeking a Helpdesk Team Lead to join our dynamic IT support team. As the Helpdesk Team Lead, you will play a pivotal role in ensuring the smooth operation and efficient delivery of IT services to our valued clients. This is a full-time, on-site position located in Cubao, Quezon City, Metro Manila.What you'll be doingOversee and...