PHRN Operations Manager for Appeals Denials
1 week ago
Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, and Africa. We are a direct sourcing partner Company of the different top BPOs offshore and onshore.
We have an ongoing hiring for a PHRN Operations Manager for Appeals Denials for our BPO Partner in Bridgetowne, Quezon City.
Job title: PHRN Operations Manager - Appeals and Denials
Work set up: On-site in Bridgetowne, Quezon City
Work shift: Night shift
Salary: 120K to 150K
Start date: Dec 31, 2025/ ASAP
Recruitment Process: 2 Virtual Interviews
LOB DESCRIPTION: Medical necessity review for appeals (Claims denied due to medical necessity)
JOB SUMMARY:
The Operations Manager for Appeals is responsible for managing and overseeing operations related to clinical appeals, ensuring compliance with industry standards and regulatory requirements. The role involves close collaboration with various stakeholders to drive performance and maintain high-quality standards.
QUALIFICATIONS:
- Bachelor's Degree in Nursing with an active and valid license in PHRN
- Must have at least 1 or 2 years in a managerial role handling leaders/ TLs/ Supervisors
- Experience in managing teams handling Clinical Appeals
- Experience in handling appeals, utilization review, or related healthcare management functions
- Excellent verbal and written communication skills
- Willingness to work on-site with flexible schedules, including US hours and holidays
KEY RESPONSIBILITIES:
- Oversee daily operations and ensure compliance with SLAs and regulatory standards.
- Developer and implement process improvement initiatives.
- Collaborate with internal and client stakeholders to enhance service delivery and maintain accurate staffing.
- Ensure adherence to HIPAA and other regulatory requirements.
To apply, please submit your updated resume for this post or via email at and answer the pre-screening questions.
Further details will be discussed once invited for an interview.
Our recruitment team will reach out to you via WhatsApp/Viber or a direct call once shortlisted.
APPLY NOW
Job Types: Full-time, Permanent
Pay: Php120, Php150,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Application Question(s):
- Do you have an active PHRN license?
- How many years of experience do you have in managing teams handling Clinical appeals for a healthcare or BPO/CPO setting?
- How many years of managerial experience do you have?
- Please provide your years of experience in handling clinical appeals and share a brief experience on the process.
- Do you have strong knowledge and understanding of HIPAA and other regulatory requirements?
- How much is your last drawn salary?
- How much is your salary expectation?
- Are you amenable to working onsite in Bridgetowne, Quezon City, with a night shift and fixed weekends off schedule?
- Will you be able to start on December 31, 2025?
Work Location: In person
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